DoubleTree by Hilton Raleigh-Cary Guest Reviews
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|5.5 miles from Cary centre|
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Getta Tue, 17 December 2019
Liked: Everyone was so nice and helpful during my stay
Disliked: Only 2 bath towels was in room. I had to ask for more towels.
Ann Mon, 9 December 2019
Anonymous Wed, 20 November 2019
Liked: Front Desk staff very friendly and helpful
Disliked: Sunday morning housekeeping slamming doors
Anonymous Sun, 10 November 2019
Liked: Staff went above and beyond to meet our needs.
Anonymous Fri, 1 November 2019
Naomi Sat, 5 October 2019
Disliked: I did not like that it took almost 2 weeks for the hotel to charge my account. Usually my card is charged upon checking into the hotel. I have no clue why it took so long to charge my account. The lady at the front desk kept telling me that I prepaid on Booking.com. I let her know that I only reserved the room on this site, but they were responsible to charge me.
Rosanne Mon, 16 September 2019
William Sun, 15 September 2019
Anonymous Wed, 11 September 2019
Liked: Location and available
Disliked: We evacuated to avoid Hurricane Dorian. When the rain started at hotel area, water was leaking from the ceiling over the window. An obvious problem in the past that was not corrected adequately. No rooms to move us to so they provided a stack of towels and we had to keep changing them the entire night while it rained. Otherwise there was loud dripping noises!! The staff was extremely responsive and cordial. They were sympathetic to the problem but not much they could do to fix it. Ours not the only room with the same problem.
Ashlyn Fri, 6 September 2019