DoubleTree by Hilton Portland Guest Reviews
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|1.6 miles from Portland centre|
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Shirlene, Bend, visiting Aladdin Theater Mon, 10 June 2013
Disliked: I know they all do it anymore but it seems excessive to charge for parking when you are already paying for the hotel room.
Brittany Wed, 1 December 2021
Lori Tue, 30 November 2021
Mary Sat, 27 November 2021
Liked: The location was just ok. The staff was very friendly and helpful.
Disliked: The room was very old, carpet was stained and the shower required shower shoes. The hallways smelled and the ice machine had a very loud constant drip.
Zhi Sat, 27 November 2021
Liked: Great cleanliness
Disliked: Disrupted sleep. Has to walk 11 flight of stairs down in the middle of the night for false alarms
Yaneli Fri, 26 November 2021
Mahoney Sun, 21 November 2021
Front desk staff person incompetent,...
Liked: The facilities were to DoubleTree Standard. The location was great. The breakfast was very good. The restaurant was excellent with a good menu and excellent drinks and service.
Disliked: Upon arrival the receptionist said the price for one of the two rooms was going to be about $460. I informed her that my total quoted bill for two rooms was going to be about $660. She said that she was correct. I said that I had a copy of the quote on my computer and I could show it to her. She repeated that she was correct and didn't care what the quote showed. I went to my room to deal with it later. My colleagues arrived, for whom I had prepaid, and were told the room was not paid for. I went down to the Front Desk and got them signed in. At this point, Angela stepped in and from then everything went perfectly with the costs. When I got to my room, I found that the water to the toilet was turned off. The front desk said they did not have the appropriate tool, but gave me a key to a neighboring room. The next morning, I told the restaurant that we had prepaid the breakfast but they did not accept my statement and I had to sign a tab for three breakfasts. Angela removed the charge. Upon returning to our rooms the next day, we found that neither had been cleaned except to remove, but not replace, towels.
Sandy Mon, 15 November 2021
Good for a quick night
Liked: Bed and room fine and comfortable
Disliked: Cleanliness of bathroom
Natalie Sat, 13 November 2021
Van Fri, 12 November 2021
Luwana Fri, 12 November 2021