DoubleTree By Hilton Port Huron

Exceptional

Liked: Location and on-site restaurant

DT Port Huron

Liked: Cleanliness of the hotel and room; great location with decent view of river; friendliness of staff including Gift Shop staff; and, the lo ation and offerings of attached restaurant. The response to my complaint about being served cold food which had been left at the hostess station.
Disliked: I placed a food order that ended up being left at the host station for well over an hour because they said they didn't know my room number despite being provided with my first name which is foreign and therefore unique. I was served the pricey but cold food. It didn't appear they were very competent with processing room orders in a timely manner.

Superb

This hotel is fabulous and...

Liked: Location, cleanliness, food at freighters, very comfortable beds.
Disliked: Too few garbage cans in common space. Room garbage cans too small

It used to be better

Liked: The place is beautiful and the view is great.
Disliked: Our sink didn’t drain right from the first day and we stayed for two weeks. The shower head was broken and leaked everytime and we didn’t even get a full toilet paper roll when we first came into the room. My boyfriend even had to let the staff know that some visitors were urinating right by the front doors as a female employee was leaving. For the value and how often I stay here, the Doubletree is slowly losing its luster.

Very good

So So

Liked: The restaurant was nice
Disliked: It was a little confusing booking online. We wanted a nice room and got an average room. The girl at the desk didn't know what she was doing and couldn't help us get a different room because she said that they were busy. She also spelled our last name wrong so we couldn't sign into their wifi

Charming and pleasant stay.

Liked: View was fantastic. Nice staff. Always wanted to stay at the "Edison Inn" which is the name I prefer. Facility was clean.
Disliked: Bisquits and gravy from the menu was disappointing as the gravy was tasteless, the bisquit was flat, and the eggs tasted fake and should have been on the side rather than on the gravy.

Superb