Name: DoubleTree By Hilton Hotel Pleasanton At The Club
Address: 7050 Johnson Drive, Pleasanton, CA
Telephone: (888) 420-1644
Rating: 4.25

DoubleTree By Hilton Hotel Pleasanton At The Club Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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Good

Very disappointing for our first...

Liked: Honestly, the only thing I liked about this hotel was the outside seating area and the pool.
Disliked: To start off with, upon getting to our room after checking in, we walked into our room only for it to have the most horrendous smell 🤢 when I let the front lobby know they moved us to another room, only for the AC in that room not work. After multiple times of trying to get it to turn on I called the front desk and told them. The lady told me “it takes awhile for it to turn on” I didn’t know it takes longer than 30 mins for it to “turn on” which it never did! Mind you it was 95+ degrees outside so the room was hot! At this point I was beyond disappointed, my kids were frustrated, this was by far the worst first experience we’ve had staying at a hotel.