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AustraliaDoubleTree By Hilton Phoenix Gilbert Guest Reviews
Overall Average Score:
Pleasant (3.4 out of 5)
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Zax Sun, 8 June 2025
Perfect
Liked: Amazing cookies , the staff were amazing , rooms are super clean , showers were amazing. Truly best bang for your buck for an amazing hotel.
Disliked: Absolutely nothing !
Anonymous Mon, 26 May 2025
Passable
Donna Mon, 19 May 2025
Grandparents stay
Liked: We liked the location, cleanliness and friendly staff.
Disliked: The area around the pool was very slick when wet. Rooms were very dark even with most of the lights on.
Sarah Wed, 7 May 2025
Exceptional
Liked: Super comfortable bed. Great layout. Good amenities. Restaurant had great service and good choices
Disliked: Actually I prefer a room with rugs or carpet. It just feels cold otherwise. Also, the light behind the bed was so bright when we wanted to sleep I had to unplug it so we could sleep. I didn't understand the need for it and could not locate a switch to shut it off. Not a big deal but I thought the nightstands should have had a drawer in them. It would have been helpful.
Kevin Sat, 26 April 2025
There are better hotels around
Liked: Pool area very nice
Disliked: Undergoing refurbishment, which we were not told about !Air conditioning very very noisy.
Porter Mon, 21 April 2025
Exceptional
Gabriella Mon, 21 April 2025
Passable
Disliked: Honestly for the price the room was filthy.. the floors full of dirt and crumbs, hair in the toilet and in the tub... expected more for the price
Jon Sun, 6 April 2025
Disappointed
Liked: It was under construction and the furniture in the room was all mismatched like they were scrounging for something to put in it. The noise from the street below sounded like they were driving through our room. Its sad I had to pay full price for this room. Was going to stay 2 nights but opted to go somewhere else for the second night.
Christine Mon, 31 March 2025
Superb
Liked: Clean, comfortable, friendly staff!
Disliked: It was pricey.
Nicole Sun, 16 March 2025
Never going there again.
Liked: The breakfast at their restaurant was good. They let us have a late check out.
Disliked: They put us in a handicapped room. Not sure why. Too expensive for the quality of room. Didn’t look like the picture of the room I reserved. Our key card didn’t work. There was construction going on. No garbage in the bathroom. Only one washcloth in the bathroom. No counter space in the bathroom. No shower mat in the bathroom. Plug in by bed was pushed in and didn’t work.
