DoubleTree by Hilton - Philadelphia Center City

I would recommend; good service; nicely situated.

Liked: The service and people that works there.
Disliked: Smells a little humid.

Disliked: Room location was between both elevators. The whole time I was in the room and tried to sleep all I heard was the elevators going up and down! The only way anyone should get that room is if they are deaf!

I am very disappointed in the Doubletree. First room had a bloody rag/tissue, the next room given had underwear hanging in the shower. Then to compensate both of us we were given one voucher for breakfast, one voucher for two different restaurants, one voucher for each place - there were two of us. This is a disgrace and the staff was actually annoyed at our complaints of the rooms. This room was not cheap to begin with.

Disliked: First room bloody rag/tissue on the floor; second room given someone's underwear in the shower.

Nothing special but comfy and convenient location.

Liked: Comfy and get a cookie with check-in.
Disliked: Bad view - right next to an office building, so had to keep blinds shut.

Exceptional

Very good

Liked: Location and staff are very friendly.
Disliked: Pool could have been cleaner. There wasn't any stirrers and sugar or sweetener for my coffee.

Good

Disappointed. Waste of my money

Liked: I liked nothing
Disliked: Musty room. Small room small bed I had to pay for parking. No food. No helpful information at all from the front desk. Dirty bathroom

Exceptional

Exceptional

Disliked: The toilet was too low.

Exceptional

Disappointing Stay

Disliked: We stayed one night at the Hilton DoubleTree, and it was the worst hotel experience I’ve ever had. While my husband, daughter, and I were sleeping in our locked room, we were suddenly awakened around 12:30 a.m. by the sound of the door opening someone had entered our room in the middle of the night. We shouted, and the person quickly ran away.We immediately called the front desk, and security arrived to ask us some questions. However, nothing came of it. The hotel had no security cameras or other systems in place to identify the intruder or explain how they managed to get into our locked room. We were left shaken, had a sleepless night, and a very tired day afterward.I have never experienced anything like this not at Hilton, nor at less expensive hotels. This was a truly disappointing and unacceptable experience.

As expected. Breakfast buffet over...

Liked: Location was good
Disliked: Noisy heating/cooling system