Great relaxing time

Liked: The location was perfect for where we we going, plus they had a shuttle that would take you into town ( major bonus ) the pools were relaxing and perfect to beat the 117 degree weather
Disliked: The room was a little warm even thou we had it on the lowest setting but nothing a fan didn?t fix, one of the valet workers while I was checking in and my friend was in the passengers side waiting in the car, instead of walking to her side of the car and having her roll down the window to speak he just opened my driver side door and scared her then he asked her to move my car even thou there were 4 other cars In front and behind me that weren?t asked to move. Just a little odd

Disappointing

Liked: Very friendly staff
Disliked: I asked for a room with a view. My view was of 3 dead trees. Not the pool. Not a courtyard. Not of Camelback Mtn. Just 3 dead trees. Also, housekeeping did not come once during my 5 day stay. Disappointing.

Superb

Older Property, If all you...

Liked: Hotel is located close to shopping and old town. Large resort with multiple pools Staff were very nice and helpful
Disliked: Older Property Beds were VERY uncomfortable. Property just looks very 70's and antiquated. Rooms were just out of style and again quite older and worn in appearance rooms were clean, just not New Booking. Com sent me an offer for a room upgrade which I accepted. Upon arrival The Property had not been made aware of the upgrade and did not offer the upgrade or provide the upgrade. So Uncertain where the Onus lies here on Booking, or the Property So Consumer beware !!!

It's a very nice place,...

Liked: The grounds and pool were beautiful. Breakfast by the pool was very nice, just a bit expensive.
Disliked: I didn't like the fact that there was nowhere in the hotel to grab a bite when we arrived late in the evening.

Exceptional

Exceptional

Liked: Staff was so friendly and helpful

I enjoyed my stay :)

Liked: came in at 1:30 am and Damian was awesome :)
Disliked: A lot of people and no room for us at the pool :(

Exceptional

Liked: The grounds were amazing food was excellent!
Disliked: They moved us from one room to another when they told us we would be in that room for 3 days! We loved the room we were in bc it was at the end and private