Name: DoubleTree by Hilton Ottawa Downtown
Address: 33 Nicholas Street, Ottawa, ON
Telephone: (888) 406-7656

DoubleTree by Hilton Ottawa Downtown Guest Reviews

Overall Average Score:

Good (3.95 out of 5)

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Comfortable bed; nice size; nice bathroom; great views. A great experience, merely minutes from our destination. Overall would recommend.

Disliked: The hallways were dark and the carpet was old. Needs an upgrade.

Very good

Liked: Close to the market.
Disliked: Truck wouldn’t fit in the parking garage

Exceptional

Pleasant

Liked: location is perfect room is clean staff is nice
Disliked: air condition is too close to the bed , second floor is not quite we have one used cup in the room

Very good

Liked: Lovely stay. Very helpful staff and beautiful breakfast in the morning. No complaints!

Exceptional

Very good

Great location, kind staff, comfy...

Liked: Really clean, quite luxurious, very comfortable beds and bedding, the staff were so helpful and kind - helped us with maps and spots to visit and even gave us a warm cookie on arrival! I was travelling with my mum who hurt herself and so we stayed in for the evening and the TV and feel of the room made us feel like it was a cosy home cinema
Disliked: If I had to be really picky, the pool is a little bit dated and didn’t feel as clean as the rest of the hotel made me feel

Very good

Would not stay again

Disliked: First of all parking sucks there…you can book through them in a separate parking beside the hotel price in over 30$ and very limited space. We parked in a very challenging tight spot. When we got to our room the a/c was hardly working and had to call front desk. Then we found stains on the sheet and blood stain on one of the chairs. They ended up switching us room which was a pain in the ass with all our luggage. I would not stay there again.