DoubleTree by Hilton Ocean Point Resort - North Miami Beach Guest Reviews
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|3.6 miles from NORTH MIAMI BEACH centre|
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Anonymous Wed, 31 May 2023
Adriana Tue, 30 May 2023
We had a great time,...
Liked: Great location. Staff was pleasant and courteous. Room was big and had a nice view.Delicious breakfast and pizza, priced reasonably.
Disliked: The hotel looks old. Some areas around the pool are old and moldy. The bathrooms in the pool area need to be redone and they were not clean. The room was big and spacious but the carpet needs to be replaced and is was not clean.Same with the kitchen area
Anonymous Tue, 30 May 2023
Thailyn Sat, 20 May 2023
Leonard Thu, 18 May 2023
Davut Fri, 28 April 2023
Anonymous Sun, 23 April 2023
it was pleasant
Liked: customer service was awesome
Disliked: the mildew smell & the upkeep off room
Yifat Mon, 17 April 2023
Graciela Sat, 15 April 2023
Double tree Hilton SIB Triple...
Liked: Breakfast is not truly included. Paid in advance only to be told it was just a credit towards really high prices. So I had to pay every single Breakfast plus tips and tax.
Disliked: Not even umbrellas and lounge chairs are included to be at beach. Have to pay a minimum of $35 per time used, not even for a full day. If you happen to leave beach, your towels and spot will be taken, and guest will be charged again. Staff was really lazy about putting paid umbrella. The umbrella was additional to the chairs. The "so called" beach view was actually a sky or building view. If you truly want to view ocean in ocean view room, guest would have to climb table to view from 5-feet high window. Only 1 small window could actually allow this effort. From any angle of the room standing guest would only see sky or buildings. This is false advertising and plain fraud for a $494/night "ocean view room".Staff lied about changing room to a real ocean view after 2 nights, when they once again said in another 2 nights. To top it off, when you leave hotel because they fraudulently assigned me a not ocean view, they charged me $75 for early leave. Even though they didn't give me what they described as beach view in reservation. Despite Staff bragging that they could have full new guests if I leave. Bathroom was plain & ugly cheap, no toiletries and old towels. Totally misleading reservation, not luxurious, unfriendly Staff, expect to be disappointed and pay multiple extra fees for a beachfront resort that does not even come close to a 3 star hotel.
Samuel Sat, 15 April 2023