DoubleTree by Hilton Mt Vernon

Passable

Disliked: I unexpectedly booked a room here (#304) to rest after several hours of driving. I have some issues with the state of the room: there appears to be smeared blood on the curtain covering the window.

Superb

Disappointing

Disliked: The lady at the desk said I cannot pay cash and I told her I had to go get another card outside in my car and she canceled my reservation then when I came in with a different card she gave me a whole different room did not have a balcony which I paid for did not have a role in handicap accessible shower for my wife like stated online in my reservation she said she gave my room to someone else I was not outside more than 5 minutes she said there is nothing she could do there were no more rooms where the balcony or handicapped shower I feel like there's something she could try to do she did not even offer anything when I told her I would go to another hotel if this card did not work

Good

Very good

Very good

It was a busy time,...

Liked: The bar and restaurant were handy
Disliked: Not enough towels for the 4 of us. Called the front desk for towels and I never got any. When I asked housekeeping they told me to call the front desk

Decent for a overnight stay

Liked: Location
Disliked: Algae growing near the pool

Exceptional

Liked: Great location and the breakfast is one of the best where it is included in the price of the room.