DoubleTree by Hilton Montreal

Excellent

Liked: Location is excellent. Staff was fabulous and very friendly. Room was very clean and comfortable.
Disliked: Lighting could have been better and it would be better if the bathroom had a fan in it.

Superb

Liked: I loved the breakfast, there was a lot of options to choose from.My daughter loved the welcome cookies.The bathroom and rooms had all the amenities and necessities needed.The beds were so soft and comfy. My kids slept so peacefully.The location was central and easy to access other locations.I loved the fact that the hotel was connected to a huge underground mall and also easy access to the metro.Overall,it was a wonderful experience.
Disliked: Nothing.

Exceptional

Superb

Liked: great location & very comfortable beds/pillows!
Disliked: n/a

Superb

Exceptional

Exceptional

Superb

Good

Liked: Some people are quite helpful while some other were quite straight forward.In customer service, people needs to be humble and should offer sma co operation, if needed.
Disliked: I left hotel at 6:00 am To catch my flight and at resturant request just a banana and I have been told that we haven't started till now.I am working as Director sales and marketing and if any of my buyer come to me with such a small request, it will never be turned down. Since I was in a hurry, so I left with a bit bad taste of people attitude at breakfast counter.