DoubleTree By Hilton Montgomery Downtown Guest Reviews
OVERALL AVERAGE SCORE:
VERY GOOD (4 out of 5)
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| 1.3 miles from Montgomery centre |
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Patrick Fri, 7 June 2019
Disappointing
Disliked: Bed had a horrible smell. Pillows had a bad stitch. And the breakfast ordered was wrong.
Lula Wed, 5 June 2019
Great location. Very comfortable facility
Liked: Did not eat breakfast. Location is great. Very close to every historic site Staff friendly and excellent. Great customer service.
Kathleen Wed, 15 May 2019
Nice hotel
Liked: Very nice place to stay. Rooms are comfortable. Bar and dining room are convenient. Breakfast was great. Nothing not to like. Oh, and, of course, the cookies!
Disliked: Luggage carts were tough to steer!
Carol Wed, 8 May 2019
Enjoyable - great for seeing...
Liked: Location was spot on.
Free car-parking (a novelty it seems in US!)
Lovely, welcoming staff with excellent local knowledge.
Disliked: We had dinner in the restaurant - it really lacked atmosphere - for the evening it would be nice if the tables had cloths and cutlery nicely laid out (dare I suggest a candle?). The staff in the restaurant were "fine" - didn't really go out of their way to make the experience memorable. The food was very good though - but the restaurant staff and chef need to learn to communicate - please don't bring the main course before we've finished the starter and expect that it's OK to line the food up on the table!
Michael Sat, 4 May 2019
Passable
Liked: The location and the staff
Disliked: Pillows are flat, smelled musky no real amenities, no pool, for cost I wouldn?t stay there again. For an up and coming downtown location really offers nothing but location.
Melanie Fri, 3 May 2019
Overpriced for a small motel...
Liked: I didn?t receive a free breakfast....
The room service breakfast I ordered was good, but extremely expensive
Disliked: The shower wasn?t adjustable and the pressure of the water coming out was so hard I had to hold my hands over my face and chest because it was painful.
There was no small table to sit at.
For the price of the room, you would think there might be a small fridge in the room....
The room wasn?t ready when I arrived to check in, so I had to wait. It smelled like popcorn when I did get to go into it. I felt like it hadn?t been throughly cleaned.
Having to pay to park is outrageous!!!
$12 a day is ridiculous!!!
I can say, I will not stay here again....
Edward Sun, 28 April 2019
Exceptional
Liked: Great just Great thank you Double Tree
Disliked: Nothing
Sharon Thu, 18 April 2019
Overall, enjoyed our stay.
Liked: lots of space in room
Disliked: no towel racks in bathroom. had to request bedding for pull-out couch two times. requested extra pillows, never were delivered.
M Tue, 16 April 2019
Exceptional
Disliked: The parking. I did not like paying $12 to pay on the hotel lot. I expected covered parking/valet for $12 a day.
Donald Wed, 10 April 2019
Good
Liked: We arrived after 8:30 so restaurant was deserted, so we ate at the bar. Menu was fine and food was very good. Bartender/waiter was very accommodating. Location is excellent for the venues we wanted to visit.
Disliked: The $6 per glass house white was not available so we purchased the $9 glasses. The air conditioner in the room was set up so that it blew directly on the person on that side of the bed, making it difficult for us both to be comfortable.
