DoubleTree By Hilton Missoula Edgewater

Liked: Clean and spacious. Sliding glass door to outside.
Disliked: Not knowing you can get a cup of coffee by the desk in the early morning. Not knowing where you could get ice.

Very good

Liked: Great location, comfortable rooms.

So disappointing, not worth the...

Liked: The view of the river
Disliked: I travel to Missoula once a year. I always Dine at the Finn and really enjoy it. I took my sister and talked up Double Tree. Made my reservation many months ago. Did not know it would be under construction, causing many inconvenience. The lobby was closed, no bathroom available in the restaurant. No gym, they did offer passes to a gym you can walk to. No hot tub.. Our room was nice however during our week stay was not cleaned only the beds were made and towels changed. Surfaces were not cleaned, empty tissue box was not replaced only a stack of tissue in plastic left in bathroom. I was so disappointed. At check out I asked if I could get any discount for the inconvenience caused by the construction and was told NO. No conversation. This is the first Missoula trip staying at you hotel. I was so excited to stay there.very disappointing.

Exceptional

Passable

Personal details made it memorable!

Liked: WOW! Our stay at the DoubleTree was above and beyond any hotel I've booked. The staff knew we were coming to Missoula to take my son to see the Harlem Globetrotters for his 10th birthday, so they had a basketball, his favorite treat (Milk duds), and a thoughtful birthday note waiting in the room for us when we arrived. He was shocked and thrilled and got his ball signed by all the players at the show. THANK YOU to the kind and hardworking staff that made this the most special birthday he will remember forever! (PS: the rooms were beautiful, and the views stunning). We will be lifelong DoubleTree loyalists and can’t want to visit again.

Very good

Superb

Very good

Liked: The restaurant is very nice, the waitress could have been better.

Exceptional