DoubleTree By Hilton Hotel Memphis

I will not likely stay at this hotel again.

Liked: Front desk personnel friendly.
Disliked: Rooms dated and somewhat shabby; very poor housekeeping - did not replace coffee or cups or drinking glasses.

Exceptional

Great service and facilities.

Liked: There is a pool that is part inside and part outside. Coffee in the lobby in the morning. We had an issue with the room and they changed it.

Exceptional

Exceptional

Liked: The staff was incredibly friendly. 5 stars for the staff!
Disliked: Nothing. Great property.

Superb

It was ok wasn’t worth...

Liked: The pool
Disliked: Parking and the way you were treated differently

The staff was friendly and...

Liked: The front desk staff were very helpful, they even upgraded my room because the first room had a dirty refrigerator
Disliked: I didn’t like the refrigerator, was left dirty when I Checked in but the hotel staff upgraded me to a suite and my stay was much better afterwards, Also the elevator was having problems but we could use the service elevator, so overall it wasn’t a bad stay. But the main elevator is janky

Amazing experience!

Liked: There was an airport shuttle to assist with transportation.It was close to the venue for my friends' wedding. The staff were very friendly and helpful. The room was clean.The price was really good.
Disliked: Not a deal-breaker, but the bathroom was a sliding door without a lock.

Ok

Liked: Everything
Disliked: Kids playing on the door. My room got charged for wine i don’t even drink.