DoubleTree by Hilton Los Angeles Norwalk Guest Reviews
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|1.3 miles from Norwalk centre|
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Carla Thu, 15 July 2021
Liked: Location was the only plus at this hotel
Disliked: The manager was a shame.... he lied about my having people for apool party.... they didn't have their signature cookies for 3 days of my stay - said the cookies are not a priority.... they didn't clean my room after requesting 2 days in a row
Christina Mon, 19 April 2021
Liked: There was no refrigerator in room 315. My $300;deposit has not been returned in my bank.
Disliked: For the cost of the hotel it's more like a motel than a hotel.
Verified Hotel Guest Sun, 11 April 2021
Disliked: The tub was peeling and there was a staple or stick stuck in the carpet. Lightinging was poor in the room. Also what hotel does not include wifi w the room rate.
Linda Tue, 6 April 2021
Liked: Nothing, it was dirty, no Covid cleaning. I had a roach in my room 505, then they switched me to room 319, not bad but had no air condition working. I spoke to the evening manager, as well as the day manager. Bad experience
Disliked: Dirty, no Covid cleaning elevator snd luggage rack was dirty, fingerprints all over it. I would like a refund. Not a 3 or 4 star. Staff was nice but the Hotel was a one star in decor and cleanliness. I couldn't sleep well because I was looking for bedbug
Raudel Tue, 12 January 2021
Liked: Location and very clean
Disliked: Hotel manager rude I requested on king bed and I got a two queen
Verified Hotel Guest Wed, 2 December 2020
Liked: The hotel is very quiet , peaceful and relaxing. I really enjoyed my stay I would recommend this to friends and family if the they need a day or two to just get away.
Disliked: The parking lot is very dark , requires more lighting and security .
Verified Hotel Guest Fri, 20 November 2020
Liked: The hotel was clean, we had an issue with the shower head and they came right away to fix it. The staff was friendly.
Disliked: The Wifi was not working and they charge per day to use. The bar and restaurant were closed due to COVID but it looked like a cool place to hang out while staying there.
Verified Hotel Guest Mon, 16 November 2020
Disliked: Carpets were dirty throughout the hallways, no hot water in the bathroom, bedrooms were filthy with brown residue on bedding, food on the floor, stains on the window treatment, holes in the entertainment console and bathroom tub peeling with black buildup
Olga Thu, 29 October 2020
Liked: It was nice and very clean, staff was super nice
Verified Hotel Guest Thu, 29 October 2020
Liked: The room was well sanitized and clean.
Disliked: The tv was a little old fashioned and I was hoping for a little more of newest technology in the room. Also the restroom tub was peeling off the pain and very plain.