Name: DoubleTree By Hilton Los Angeles Norwalk
Address: 13111 Sycamore Drive, Norwalk, CA
Telephone: (888) 406-7656
Rating: 4

DoubleTree By Hilton Los Angeles Norwalk Guest Reviews

Overall Average Score:

Very Good (4.5 out of 5)

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Exceptional

Overall it was quiet. Relaxing....

Liked: It was a last minute reservation but lucky for me rooms were available. They have a drive way for those carry larger or multiple luggages. Front desk was friendly. Check in was swift. The bathrooms had bath tubs very relaxing after a long trip.
Disliked: I requested a King bed but received a double bed instead. it was late and I was tired so accepted anyways.Sink had hairs, plastic curtains, and limited channels. No Netflix, etc. if you wanted to watch something good you needed to pay, e.g movies.

Very good

Exceptional

One of my favorite spots

Liked: Staff was friendly and quick. Everything was as clean as it could be. The cookies were delicious!The hotel has been a favorite spot for my family and friends for the last 20 years. Overall, it was a fabulous stay!
Disliked: You can tell that the hotel is getting old and see signs of disrepair - old and large carpet stains in the room and around the elevator lounge (ground floor), and scratched/worn elevator doors, and old/dated buttons. It's nice to see they constantly do what they can to keep it tidy (paint and spot treat), but sad to think it could be struggling.

Do better

Liked: Location
Disliked: Blow dryer did not work and bathroom smelled funky

This is a great hotel...

Liked: Me and my wife loved everything about this property. It’s very clean up-to-date and the rooms are exceptional.
Disliked: It’s hard to say, but the only thing I didn’t really like was the pool area didn’t have a Jacuzzi and going as a couple. We were really looking forward to relaxing in the Jacuzzi.