DoubleTree By Hilton Los Angeles Downtown

Major management involvement needed to compete with good LA hotels. Will not go there again.

Liked: Bed comfort; staff; shuttle.
Disliked: Room size; handicapped aids; menus; lack of real restaurant; value.

Although I thought this hotel was beautiful and the staff was friendly, for what I paid I could have gotten much more somewhere else. I thought it was pretty tacky that they charge for overnight parking, it's not like you are going to park for only a few hours. $32 is too much to park when your room is already upwards of $300 for a standard room. Also my pet peeve - one packet of sugar and one creamer might look nice and appointed in the coffee caddy in the room, but not very realistic. Also, if you are sharing a room with someone, make sure to bring your own toiletries, because there will not be enough shampoo for 2 people. But then again, aesthetics are an important part of the illusion of luxury. The rooftop garden was beautiful and peaceful. Location was perfect. Overall good experience but a bit pricey for what is offered, but then again that's LA for ya.

Liked: Clean room.
Disliked: Parking.

Very good

Bad

Fantastic

Liked: Scything
Disliked: Nothing

Exceptional

Exceptional

I wish I could’ve stayed...

Liked: The staff was lovely and cookies were warm and delicious as usual.
Disliked: The room I booked wasn’t the room I was given. I didn’t complain because it was well after midnight when I arrived. The accommodations made me feel anxious and the view from my window was met with unhoused citizens sharing drugs. I expected double tree to be a clean and hospitable resort but the elevators to the rooms were absolutely disgusting and covered with smears. I only stayed one night so I managed but it would have been nice to truly experience this location at its best. It had so much potential with the garden area and warm/welcoming staff.

Comfortable stay

Liked: Very clean and secure hotel
Disliked: The riots

Good

Bad