Disappointed, it was a treat...

Liked: Great location.Clean and tidy
Disliked: Rooms were not ready, we were heading into London at 4:30pm so had to leave bags and only got room key at midnight on our return. We had to get ready in the toilet Staff were rude Had to pay for the three rooms I had booked

Very good

Pleasant

Exceptional

Satisfactory

Liked: I paid extra for parking. I had requested parking at the time of booking. However, on arrival, i was told that i did not have parking. Thus on the first night i had to find alternative parting. The staff who told me this was unhelpful & aggressive. However and later, when i asked another staff about parking, my request was met. Thus i was able to secure parking for the second night of my stay. He was helpful and polite. The parking issue cast a shadow on my stay.
Disliked: One staff was unhelpful and aggressive.

Wouldn’t recommend and will not...

Liked: Bedsheets were clean
Disliked: Asked to pay £2 for slippers which are free in every other hotel I’ve been to. Also charge for waterStaff seemed incompetent. Muhammad was good.Bathroom had no closed door!

lovely stay, thoroughly impressed with...

Liked: Felt fancy, and a very clean hotel! breakfast was very good, lots of options !
Disliked: An earlier check in time

lovely place, lovely staff, lovely...

Liked: handy location to the tube. Nicely furnished with plenty of space. Lovely bar and breakfast area. Breakfasts excellent. great choice.
Disliked: Nothing.

Good

Liked: Staff were very good, particularly the breakfast staff. The breakfast was good.
Disliked: Unfortunately there was a drain smell in the bathroom