Very good

Liked: Everything was good
Disliked: just not as outstanding as I would have expected for the price

comfortable

Liked: location
Disliked: lightning in bathroom

Pleasant

Exceptional

An exceptional room and excellent...

Liked: We had booked a junior suite for our 5 nights stay. On arrival we were allocated a superb top floor suite. The reception staff ( Romy in particular ) were extremely professional and friendly.
Disliked: Unfortunately only bar-type food was available in the bar with the restaurant closed in an evening.

Superb

Very good

Frustrating and Comfortable.

Liked: Clean room and bathroom. Very comfortable bed. Close to Greenwich.
Disliked: When I originally booked last year I requested an early check in between 12-1pm. I received confirmation of the booking by email and another email acknowledging the request for early check in.5 days before arrival I rang the hotel and asked if the request could be granted - the staff member said he couldn?t tell until the day because the hotel may be full. He said he would put a note on our booking that we would like early check in ! On the day we travelled to London from Southampton I rang the hotel in the morning around 11am. The lady who answered had no information about the early check in request. She said she would make a note of it on our booking! I told her we were going to a Wedding in Greenwich and may not be able to check in until the evening and I asked ? what time is the latest we can arrive? She said the reception was manned 24hrs so we could arrive any time in the evening. At 4pm at the end of the church service we realised we had time to book in at the hotel before the wedding breakfast so drove to the hotel arriving around 4.30pm to find only 1 room was ready! This was very frustrating and very annoying ! When we returned in the evening after the wedding the staff were polite and apologised and gave us a room upgrade.

Lovely building in good location.

Liked: Excellent location
Disliked: Offered very small room, lower ground floor which was unsuitable.Dining not available for evening dining.Buffet breakfast expensive.