DoubleTree by Hilton London - Docklands Riverside Guest Reviews
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Write a review
Lorna Mon, 4 December 2023
It's OK
Liked: Staff were helpful, appoachable, and professional. Transport into the city was good. Food was lovely
Disliked: Aircon wouldn't change and blew across the bed, so it felt like there was a draft and it was noisy. You couldn't turn it off or change the settings.
Luke Mon, 4 December 2023
Very good
Liked: The ferry was so convenient and made everything a lot easier. Would stay again just for the ease of the travel from the hotel.
Keira Mon, 4 December 2023
Wonderful
Liked: Excellent breakfast. Wonderful staff.
Disliked: There wasn’t really anything I didn’t like.
Anonymous Mon, 4 December 2023
Exceptional
Gail Mon, 4 December 2023
Very nice stay.
Liked: In London
Disliked: At far away
Firoz Mon, 4 December 2023
Good property but poor overall...
Liked: Overall ambience and the cost of the rooms. The location and the steamer facility is very good .
Disliked: Quality of food in room service and the restaurant.No body pickups the phone in room service .There is very less helping attitude from the Hotel staff .
Anonymous Mon, 4 December 2023
Could have been better considering...
Liked: The view
Disliked: Loss of communication. Not being able to get into the room at 5 am as key card was faulty.
Cherlyn Mon, 4 December 2023
Exceptional
Liked: The view was amazing.
Disliked: Was greatThe stay everything Throughput
Kira Sun, 3 December 2023
It was okay
Liked: The bed and location
Disliked: The room, I tried to get it changed to what I had booked and was given the same type of room, so wasn’t an upgrade at all. The room was not the one I booked or it didn’t look like the room from the photos.
Philipp Sun, 3 December 2023
Would not stay here again.
Liked: The staff was really kind. The food at the restaurant was good.
Disliked: There were black hairs on our towels. The second blanket we requested never came to our room. The ferry captain in the evening shift was quite reckless because the Uber boat just arrived and plenty of people were ready to jump on the hotel ferry to not stand in the freezing cold and the captain would have needed to wait 30 more seconds but he decided to leave the hotel clients in the cold for another 15 minutes.