It's OK

Liked: Staff were helpful, appoachable, and professional. Transport into the city was good. Food was lovely
Disliked: Aircon wouldn't change and blew across the bed, so it felt like there was a draft and it was noisy. You couldn't turn it off or change the settings.

Very good

Liked: The ferry was so convenient and made everything a lot easier. Would stay again just for the ease of the travel from the hotel.

Wonderful

Liked: Excellent breakfast. Wonderful staff.
Disliked: There wasn’t really anything I didn’t like.

Exceptional

Very nice stay.

Liked: In London
Disliked: At far away

Good property but poor overall...

Liked: Overall ambience and the cost of the rooms. The location and the steamer facility is very good .
Disliked: Quality of food in room service and the restaurant.No body pickups the phone in room service .There is very less helping attitude from the Hotel staff .

Could have been better considering...

Liked: The view
Disliked: Loss of communication. Not being able to get into the room at 5 am as key card was faulty.

Exceptional

Liked: The view was amazing.
Disliked: Was greatThe stay everything Throughput

It was okay

Liked: The bed and location
Disliked: The room, I tried to get it changed to what I had booked and was given the same type of room, so wasn’t an upgrade at all. The room was not the one I booked or it didn’t look like the room from the photos.