DoubleTree By Hilton London - Chelsea Guest Reviews
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Robert Wed, 13 August 2025
Poor
Mulhern Mon, 11 August 2025
Good
Liked: Decor and cleanliness
Disliked: Air con wasn't effective. Pillows were feather and they didn't have anything firmer. Our room was set up for 2 despite being 3 beds and 3 people. Service at breakfast wasn't very attentive. It took ages just to find someone to ask for a hot drink!
Andrew Sun, 10 August 2025
Exceptional
Joanne Sun, 10 August 2025
If you want vibes go...
Liked: It’s a Hilton so good quality!
Disliked: I actually thought the location was weak, nothing to do pretty quiet and bland
Rupert Fri, 8 August 2025
Exceptional
Philip Wed, 6 August 2025
Given wrong information
Disliked: Staff local knowledge
Anyssa Tue, 5 August 2025
Positives: It was very clean....
Liked: It was very clean.
Disliked: Paper thin walls and no insulation meant we could hear our neighbours and kept bringing woken up. The door systems also meant guests were shutting doors very loudly all morning. The mattress was uncomfortable and it was very disappointing sleeping in a small 140 wide bed in a hotel that is meant to be of high quality. Se hit not rest during our stay and we will not be staying here again, it is very expensive for an average experience.
Hashem Mon, 4 August 2025
Very good
Mariav Mon, 4 August 2025
Very beautiful location. Thank you...
Liked: Everything was fine.
Charlie Mon, 4 August 2025
Exceptional