DoubleTree by Hilton London Chelsea Guest Reviews
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Write a review
Pendrick Wed, 29 June 2022
Worse than average, staff were...
Liked: The staff were excellent.
Disliked: The price for the quality of the room. The lack of quality toilet paper. The TV not having the aerial plugged in. The paint splotches around the room. The lack of any drinking water in the room.
Jane Mon, 27 June 2022
Very good
Liked: Location Breakfast excellent Helpful staff
Disliked: Cups not cleaned properly Trouble with key cards continuously
Catherine Mon, 27 June 2022
Very good
Disliked: The pillows were too soft, the tea and coffee was not replenished on the 2nd day of stay
Kimberley Mon, 27 June 2022
amazing location, lovely hotel !
Liked: clean, friendly staff, lovely rooms, fab shower
Disliked: na
Kate Sun, 26 June 2022
Great for what we needed...
Liked: Staff were great , very helpful and friendly.
Disliked: We had booked for 3 adults but the towels and tea and coffee were only set for 2 people
Anonymous Sat, 25 June 2022
Passable
Liked: clean and comfortable
Disliked: Very expensive, no facilities at all. I stayed here to attend an event in the area. Very expensive nights sleep!
Suzi Thu, 23 June 2022
Pleasant
Liked: friendly staff at reception and at breakfast, room ok,
Disliked: Room was on first floor - tired and worn. headboard was cracked and faded. building work noisy from 9am. carpet not v clean. Reception staff not very well trained until supervisor came over. Booked us a taxi which was then cancelled!
Nicola Thu, 23 June 2022
comfortable, friendly and clean
Liked: staff very friendly, clean and near the train station
Noreen Wed, 22 June 2022
Lack of attention to needs...
Liked: Did not have breakfast
Disliked: Building works outside our room in full view Restraunt closed food only available at the bar Lack of security people being sent to our room without notification No water in room to drink
Malika Wed, 22 June 2022
Very good