DoubleTree by Hilton Lisle Naperville Guest Reviews
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Write a review
Laura Mon, 23 June 2025
Convenient but not great
Liked: Convenient to Morton Arboretum. Didn’t use any hotel amenities. Carpet was worn and tearing away at the seams in hallways. Elevator was slow, only 2/3 working with a full hotel. Rooms are dated, no digital clock in room, tv was small compared to today’s standards and other hotels. Shower was very tight with soap/shampoo right in the middle of the wall, could have placed in another location in shower. My husband had to stand sideways in shower because of this. Toilet seat was very loose, moved every time you used it.
Disliked: See above
Lindsey Sun, 15 June 2025
Exceptional
Jerome Mon, 9 June 2025
Please do not stay here!
Liked: Location
Disliked: No fridges in all the rooms. No microwave. Floors had trash on them that was still there when we checked out. Was there for 2 days. No free breakfast. Very much in need of an update! Luggage carts looked like they were old and none matched. Like they were bought 2nd hand somewhere. Staff was not friendly at all. Seemed indifferent. Definitely not up to Double Tree by Hilton standards. Would definitely not recommend anyone staying here. Was a waste of money.
Doge Sun, 8 June 2025
Exceptional
Liked: Bed
Disliked: Bathroom was downstairs ,should be by the pool side
Anonymous Fri, 6 June 2025
Good
Liked: It was ok. Same as any other place I’ve stayed.
Disliked: No refrigerator or microwave for room. No trash bag for bathroom.
David Wed, 4 June 2025
It was ok. Assumed there...
Liked: Good location
Disliked: No refrigerator in the room
Anonymous Tue, 3 June 2025
Exceptional
Kristal Sat, 31 May 2025
Very good
Liked: I liked the bar in the lobby
Disliked: Nothing
Keith Thu, 29 May 2025
Exceptional
Patricia Sun, 25 May 2025
In need of major remodel....
Liked: Sorry- WHAT I DID NOT LIKE—-VERY OLD and WORN OUT. First room assigned smelled terrible. Had to move to new room. Wallpaper torn and falling off wall in bathroom. Terrible shower head. Water came out in all different directions. No shower pressure. Carpet separating at the seams in hall. NO in room refrigerator for medications. They brought us one from housekeeping. Froze everything on the lowest setting. Dangerous for our medications. Could not run the air conditioner throughout the night because the compressor was SO LOUD. Could only run the fan. No in room safe. No microwave. No free breakfast. Run down looking throughout hotel. Staff did the best they could
Disliked: EVERYTHING SEE ABOVE COMMENTS