very disappointed

Liked: room was quite
Disliked: the room had not been cleaned properly, there was food crumbs all around the bedside cabinets and the back of these units was covered in dust. this is not acceptable now with the pandemic. tried to order food no one answered the phone, tried several time left the phone ringing for 27 mins and gave up. order food from outside and got it delivered

Worth using.

Liked: Very friendly and professional staff, the hotel being very well located on the Marina and close to the main High Street shopping.
Disliked: Needed a Mechanical Engineering degree to operate the temperature control (too complicated) and the thin walls means you suffer if there is a noisy neighbour.

Pleasant

Liked: The location was perfect, the staff were friendly and helpful.
Disliked: The toilet didn?t flush and I was too embarrassed to report it having used it the morning before leaving

Great Quayside hotel.

Liked: Really nice modern hotel, great staff and a great location.

A very comfortable, modern hotel...

Liked: This is a very smart new hotel with spacious modern rooms. It is in a very nice location by the canal harbour overlooking all the boats with a pedestrian walkway. There is very nearby parking. The staff were very friendly and helpful. There are black out curtains and a very comfortable bed and the hotel is quiet so I slept exceptionally well.
Disliked: There was nothing I didn't like.

Superb

Liked: Nice location plus very peaceful and staff are positive to help with any requirements

Exceptional

Liked: Lovely comfy bed
Disliked: Parking narrow

Exceptional

Exceptional