Pleasant

Liked: staff are always friendly and helpful
Disliked: everything is looking dated and expensive for rotten carpets

Exceptional

Do not recommend

Liked: The ice machine on the 3rd floor Staff was niceNice area to sit outside by the canal
Disliked: The room for the price, could get the exact same and a bigger room cheaper else where. The room was much bigger in the pictures when I booked it so strongly feel I was sold under false advertising.I was in room 219 on the second floor and they was I believe to be a wedding party going on and the music was so loud we had to have our room TV volume levels exceedingly high and when it came to trying to sleep you could feel the bed vibrating with the music. I believe we could have been allocated a better room further up for the price of £150 a night. I did have better expectations of the stay considering I was reading this was one of the best hotels in leeds on the website.Thanks anyway

Very good

Exceptional

Very good

nice comfortable hotel

Liked: Big clean room, helpful staff good location
Disliked: no USB ports

Pleasant

Liked: the location was good and the room was fine
Disliked: It was unclear when I arrived what food and drink services were available

Very good