DoubleTree By Hilton Jefferson City

Deeply disappointed.

Liked: The fitness facility was excellent.
Disliked: The bathroom sink drain in our first room was clogged. Maintenance came and snaked it which improved but did not completely remedy the problem. We could not get the shower to deliver water that was below scalding. Maintenance said they fixed it but the next day it was still too hot to stand under. We changed rooms. There's actually no true cold water at all in this building. The "cold" water comes out warm. But we were finally able to take a reasonable shower on our second day. The vinyl floors are not clean. After walking around barefoot in the rooms, our feet left black streaks in the shower. The last straw was the badly stained flat sheet we discovered when we went to bed in the second room. There were two beds, so I pulled sheets off the other one and remade the bed. Since I booked through Booking.com, the desk couldn't give me any compensation for the inconvenience even though I'm a HH member.

Superb

Would most likely stay again,...

Liked: It was very clean and neat. The bed was comfortable and the jacuzzi was very relaxing.
Disliked: The ac vent in the bedroom did not run at all.

Exceptional

Liked: Didn't have to leave the hotel!

Good

Liked: Front desk was very helpful and friendly. The bartender in the bar/restaurant was great! The flexibility to allow early check-in was nice. The lobby was beautiful and everything was clean. The bed was very comfortable!
Disliked: The garage was pretty dirty and smelled of natural gas. The furniture in our room was stained/soiled. A few of the drawers on the dresser wouldn't close so we had to butt our luggage against it to keep it from sliding out. The toilet paper holder in the bathroom was way too far away.

Exceptional

Liked: Always comfortable and clean
Disliked: Bedroom TV smaller than living room. I'd switch those to make the room feel more like the master room

Very good

Liked: Included breakfast
Disliked: My tvs sound was messed up and wouldn't go under a certain volume

Exceptional

Exceptional