DoubleTree By Hilton Jacksonville Riverfront Guest Reviews
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|1.2 miles from Jacksonville centre|
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Terry, McDonough Mon, 17 October 2016
Overall stay was delightful. My husband and I were looking forward to some type of continental breakfast and was a little disappointed. We did love the mattress :) and the facility upgrades.
Liked: Updated facility.
Disliked: Bathroom shower design did not keep water from escaping the shower area - had a hard time keeping floor dry and free of water.
Susan, visiting Moran Theater Tue, 17 February 2015
My 7th floor room was very clean and comfortable. I was a little disappointed there was no refrigerator but maybe I didn't book the right room. As morning approached, I really could hear a lot of traffic noise and some construction. Overall, a pleasant experience, though.
Liked: Updated and very comfortable room.
Disliked: A good deal of traffic noise.
Sandra, Pensacola Tue, 4 March 2014
Board walk will be great when construction/repairs are completed. Location is a plus.
Liked: Love the view of river. Very nice staff. Water Taxi is great way to get across the river.
Anonymous Mon, 5 November 2018
Liked: The eggs at buffet were terrible
Disliked: No shower cap, lotion or mouthwash provided
Thanuphet Fri, 26 October 2018
Veronica Mon, 22 October 2018
Wonderful Pre-celebration for My 39th...
Liked: Room was clean, our view of the river was awesome. The breakfast was delicious, everything was fresh and stocked, And the staff were all so nice and welcoming , I felt at home and I can not wait till we come back to visit. We will be staying at the DoubleTree By Hilton Riverfront!!!!!
Gabrielle Sun, 21 October 2018
Liked: Balcony and breakfast
Disliked: A condom wrapper was left under phone, no complimentary shower caps, no drink or breakfast voucher!! Our key never worked at gates kept having to valet to help
Anonymous Wed, 17 October 2018
Liked: Very comfortable atmosphere and customer service. The pool area was very relaxing and a great view of the river front! Even with all activities going on I never felt like I wasn't being tended too! The warm cookies are awesome!!
Disliked: The room wasn't as clean. We had to re-clean the bathroom. Shower had rinseable brown ring inside tube and specks of trash were on the floor.
Anonymous Tue, 16 October 2018
Liked: Loved the gym. Only stayed one night so didn't really have a chance to experience it all. Staff was fantastic. Wish there was more coffee in the room.
Anonymous Mon, 15 October 2018
Disliked: Paying for parking. Construction around the hotel making it difficult. Breakfast was not free.
Melissa Tue, 9 October 2018
Bed was comfortable, room service...
Liked: The water taxi
Disliked: The tv stand was dusty, there were cigarette butts on the porch, the Keurig machine was dusty, the sliding glass door was full of hand marks. I asked room service for Coffee on 10/6- around 10:00am, the gentleman on the phone called me back and said it could not be charged to the room that I needed to pay for it. I said that's fine, I only have 20's, he said he would bring change. He only brought $5.00 after telling me that the coffee was $5.00 and did not offer to bring change. I am a great tipper but not $10.00 for coffee when I asked for extra creamer and he brought 3 for that huge pot. There was a wonderful staff member and I did not get her name, but I ate at provision on Friday night and she served us. Short hair, no makeup,( Didn't need any, but just my observation to explain who she was) looked to be training another Staff member on service. She had long brown hair in pony tail. Wish I could think of her name but she also brought me coffee Monday morning and actually listened to what I asked for, offered to get me change and brought the perfect amount of creamer. She was also very delightful on the telephone, spoke very well and presented herself beautifully. Again, I didn't catch her name but she was working @ provision around 6:30pm and brought my coffee Sunday @ 10-ish am. I also wasn't prepared to be charged $12.00 a day to park my car and then also be charged upon leaving with the gate down. I paid basically my rent for 3 nights and a morning.. Not to mention there is zero privacy, you can hear your neighbors tv on and having sex from just being in the hallway. The porches offer no privacy and there wasn't any seating... Ruth Chris steakhouse was okay, my knife wouldn't cut thru the steak. I am not a complainer, I own my own business and I know how it is. I just felt that with the amount of money I spent, and to be charged for parking on top of that.. and the room wasn't clean. It was disappointing
Gary Mon, 8 October 2018
Tracy Tue, 2 October 2018