DoubleTree by Hilton Jacksonville Riverfront Guest Reviews
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Write a review
Terry, McDonough
Overall stay was delightful. My husband and I were looking forward to some type of continental breakfast and was a little disappointed. We did love the mattress :) and the facility upgrades.
Liked: Updated facility.
Disliked: Bathroom shower design did not keep water from escaping the shower area - had a hard time keeping floor dry and free of water.
Susan, visiting Moran Theater
My 7th floor room was very clean and comfortable. I was a little disappointed there was no refrigerator but maybe I didn't book the right room. As morning approached, I really could hear a lot of traffic noise and some construction. Overall, a pleasant experience, though.
Liked: Updated and very comfortable room.
Disliked: A good deal of traffic noise.
Sandra, Pensacola
Board walk will be great when construction/repairs are completed. Location is a plus.
Liked: Love the view of river. Very nice staff. Water Taxi is great way to get across the river.
Disliked: None.
Adrian Wed, 9 July 2025
Exceptional
Jaylyn Wed, 9 July 2025
Pleasant
Willie Thu, 3 July 2025
My stay at double tree...
Liked: It’s was walking distance to get on the riverboat and u can also just walk around to others restaurants and buildings and the view of the river walk is very nice and the hotel was good location
Disliked: Because I wanted to be right at the river view and the price was good also
Mishairi Wed, 2 July 2025
Good
Anonymous Tue, 1 July 2025
I will never stay here...
Liked: The politeness of the staff.
Disliked: The rooms. The hotel rooms need a major renovation. Very dated.
Sareva Sun, 29 June 2025
Good
Willis Sat, 28 June 2025
Bad
Liked: Bed bugs
Anonymous Sat, 28 June 2025
Beware before paying
Liked: The convenience to the downtown area as well as the river.
Disliked: The staff. The room. The dirty room. The incorrect, tiny room.
Gregory Tue, 24 June 2025
We enjoyed and will be...
Liked: The staff was supper friendly and helpfully. The self parking was a plus. Location couldn’t have been better, looking out at the city skyline at night from our balcony was everything. The star of the show were those awesome warm tasty freshly baked cookies at the front desk!
Disliked: I didn’t like that we had to walk through the lobby and past Ruth’s Chris in swimwear to get to and from the pool. I also didn’t like that there were huge stains on the floor and we had to call to have someone to fix the slow draining sink.
Anonymous Mon, 23 June 2025
Very good
Liked: I liked the staff at the front desk as well as the house cleaning staff.
Disliked: I did not like the price point of booking.com versus other sites.I wish that there was non pork options.