DoubleTree by Hilton Jacksonville Riverfront

Overall stay was delightful. My husband and I were looking forward to some type of continental breakfast and was a little disappointed. We did love the mattress :) and the facility upgrades.

Liked: Updated facility.
Disliked: Bathroom shower design did not keep water from escaping the shower area - had a hard time keeping floor dry and free of water.

My 7th floor room was very clean and comfortable. I was a little disappointed there was no refrigerator but maybe I didn't book the right room. As morning approached, I really could hear a lot of traffic noise and some construction. Overall, a pleasant experience, though.

Liked: Updated and very comfortable room.
Disliked: A good deal of traffic noise.

Board walk will be great when construction/repairs are completed. Location is a plus.

Liked: Love the view of river. Very nice staff. Water Taxi is great way to get across the river.
Disliked: None.

I will never stay here...

Liked: The politeness of the staff.
Disliked: The rooms. The hotel rooms need a major renovation. Very dated.

Good

Bad

Liked: Bed bugs

Beware before paying

Liked: The convenience to the downtown area as well as the river.
Disliked: The staff. The room. The dirty room. The incorrect, tiny room.

We enjoyed and will be...

Liked: The staff was supper friendly and helpfully. The self parking was a plus. Location couldn’t have been better, looking out at the city skyline at night from our balcony was everything. The star of the show were those awesome warm tasty freshly baked cookies at the front desk!
Disliked: I didn’t like that we had to walk through the lobby and past Ruth’s Chris in swimwear to get to and from the pool. I also didn’t like that there were huge stains on the floor and we had to call to have someone to fix the slow draining sink.

Very good

Liked: I liked the staff at the front desk as well as the house cleaning staff.
Disliked: I did not like the price point of booking.com versus other sites.I wish that there was non pork options.

Very good

Will choose a different place...

Liked: Location
Disliked: Wasn't able to check in at 4pm and didn't get my room until 5pm. Parking was over $70 for 3 days, Had to let the shower run for 10 minutes before the water was hot

Overall the room was clean

Liked: The location and quite
Disliked: The balcony was not clean and the shower door was off track the sofa was worn out the sofa and chair needs to be upgraded