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DoubleTree by Hilton Jacksonville Riverfront eeee - (855) 254-7214
DoubleTree by Hilton Jacksonville Riverfront, 1201 Riverplace Boulevard, Jacksonville, FL -(855) 254-7214
Area: Downtown Jacksonville
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BOOK ONLINE OR CALL - (855) 254-7214
3.3
HOTEL RATING: 
PLEASANT
3.3 out of 5 (1236 Ratings)
0.9 miles from Jacksonville centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
Set in the historic San Marco District of Jacksonville this completely nonsmoking Florida hotel features 2 on-site dining options along with an outdoor swimming pool. Free WiFi is provided in every room. Rooms have a 42-inch flat-screen TV coffee machine. Some rooms have a riverfront view. Some suites include a hot tub and refrigerator as well as a microwave. A 24-hour fitness center and concierge service are available to all guests at the DoubleTree by Hilton Jacksonville Riverfront FL. Martin Coffee Co. Coffee and specialty coffees are offered at the The Lounge. On-site dining options include breakfast lunch and dinner at St. John's Provision Company restaurant. Ruth's Chris Steak House is also on-site site and serves fine cuisine for dinner. Only 5 minutes' walk Jacksonville Riverfront DoubleTree guests can discover the Museum of Science and History the Museum of Contemporary Art. San Marco is 1.5 mi away.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Water sports
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` Poolside bar
` vending machine
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` Croatian
` Spanish
` Convenience Store
` Happy Hour
` Parking Available
` gift/souvenir shop
` Shops on site
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Contactless check-in/out
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Room service available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

DoubleTree by Hilton Jacksonville Riverfront Guest Reviews

Overall Average Score: 
Pleasant (3.3 out of 5)

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3

Pleasant - 3 out of 5

Terry, McDonough Mon, 17 October 2016

Overall stay was delightful. My husband and I were looking forward to some type of continental breakfast and was a little disappointed. We did love the mattress :) and the facility upgrades.

Liked: Updated facility.
Disliked: Bathroom shower design did not keep water from escaping the shower area - had a hard time keeping floor dry and free of water.

4

Very Good - 4 out of 5

Susan, visiting Moran Theater Tue, 17 February 2015

My 7th floor room was very clean and comfortable. I was a little disappointed there was no refrigerator but maybe I didn't book the right room. As morning approached, I really could hear a lot of traffic noise and some construction. Overall, a pleasant experience, though.

Liked: Updated and very comfortable room.
Disliked: A good deal of traffic noise.

5

Exceptional - 5 out of 5

Sandra, Pensacola Tue, 4 March 2014

Board walk will be great when construction/repairs are completed. Location is a plus.

Liked: Love the view of river. Very nice staff. Water Taxi is great way to get across the river.
Disliked: None.

5

Exceptional - 5 out of 5

David Fri, 19 April 2024

Exceptional

5

Exceptional - 5 out of 5

Tiana Thu, 18 April 2024

Exceptional

1.5

Poor - 1.5 out of 5

Vincent Wed, 17 April 2024

fine, probably wouldn't stay here...

Liked: Location is great - easy to pull out and take a bridge across the river to downtown. Views of the river are really great. lobby seems fairly well kept.
Disliked: Parking for guests is confusing at best, with in/out payment systems seemingly not functioning and the staff unable to provide clarity on how it's meant to work. My room was really not clean. Carpets were stained and black with filth, bathroom wasn't well kept and seemed to have some water damage.

5

Exceptional - 5 out of 5

Mccall Tue, 16 April 2024

Exceptional

2.5

Fair - 2.5 out of 5

Ursula Mon, 15 April 2024

The location, view, riverwalk, pool...

Liked: The beds were comfortable. The front desk staff were very pleasant. View was phenomenal. We were surprised with a balcony which we enjoyed. The housekeeping/facilities staff were excellent.
Disliked: The bathroom was in tough shape. There was little room for toiletries. The wallpaper was stained. The paint was chipped. The fixtures were old.The bedroom carpet was badly stained. We had to have the room temperature adjusted, but someone arrived within minutes to address our situation. We were very grateful for that. However, when they removed the covering for the air conditioning unit, the floor below it had dust which I'd expect, but it also had pieces of trash.

5

Exceptional - 5 out of 5

Rockwell Fri, 12 April 2024

Exceptional

5

Exceptional - 5 out of 5

Nisha Thu, 11 April 2024

Exceptional

2.5

Fair - 2.5 out of 5

Brandie Wed, 10 April 2024

In the famous words of...

Liked: The breakfast was awful. Over priced and even 3 teenage boys would not finish a plate.
Disliked: The breakfast and being charged additional money after paying online..

0.5

Poor - 0.5 out of 5

Diana Tue, 9 April 2024

Bad staff

Liked: I would give a 5 star but I didn’t like the way the receptionist was and double charge me when I had told her i had pay already everything on my checking in just make sure to check on your receipt or make sure to not leave until you had check they don’t double charge you!! Other than that the place was spectacular !
Disliked: I would give a 5 star but I didn’t like the way the receptionist was and double charge me when I had told her i had pay already everything on my checking in just make sure to check on your receipt or make sure to not leave until you had check they don’t double charge you!!!

5

Exceptional - 5 out of 5

Raymond Mon, 8 April 2024

Exceptional

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DoubleTree by Hilton Jacksonville Riverfront 1201 Riverplace Boulevard, Jacksonville, FL