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DoubleTree by Hilton Jacksonville Riverfront FL eeef - (855) 254-7214
DoubleTree by Hilton Jacksonville Riverfront FL, 1201 Riverplace Boulevard, Jacksonville, FL -(855) 254-7214
Area: Downtown Jacksonville
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BOOK ONLINE OR CALL - (855) 254-7214
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (797 Ratings)
1.2 miles from Jacksonville centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
Set in the historic San Marco District of Jacksonville this completely nonsmoking Florida hotel features 2 on-site dining options along with an outdoor swimming pool. Free WiFi is provided in every room. Rooms have a 42-inch flat-screen TV coffee machine and a free weekday newspaper. Some rooms have a riverfront view. Some suites include a wet bar hot tub and refrigerator as well as a microwave. A 24-hour fitness center and concierge service are available to all guests at the DoubleTree by Hilton Jacksonville Riverfront FL. Martin Coffee Co. Coffee and specialty coffees are offered at the The Lounge. On-site dining options include breakfast lunch and dinner at St. John's Provision Company restaurant. Ruth's Chris Steak House is also on-site site and serves fine cuisine for dinner. Only 5 minutes' walk Jacksonville Riverfront DoubleTree guests can discover the Museum of Science and History the Museum of Contemporary Art. San Marco is 1.5 mi away.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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Amenities View More
y
Free Internet
E
Fitness Center
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Valet Parking
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` Poolside bar
` vending machine
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Game Room
` Daily Housekeeping
` English
` Arabic
` Croatian
` Spanish
` Convenience Store
` Parking Available
` gift/souvenir shop
` Shops on site
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Contactless check-in/out
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

DoubleTree by Hilton Jacksonville Riverfront FL Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

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3

Pleasant - 3 out of 5

Terry, McDonough Mon, 17 October 2016

Overall stay was delightful. My husband and I were looking forward to some type of continental breakfast and was a little disappointed. We did love the mattress :) and the facility upgrades.

Liked: Updated facility.
Disliked: Bathroom shower design did not keep water from escaping the shower area - had a hard time keeping floor dry and free of water.

4

Very Good - 4 out of 5

Susan, visiting Moran Theater Tue, 17 February 2015

My 7th floor room was very clean and comfortable. I was a little disappointed there was no refrigerator but maybe I didn't book the right room. As morning approached, I really could hear a lot of traffic noise and some construction. Overall, a pleasant experience, though.

Liked: Updated and very comfortable room.
Disliked: A good deal of traffic noise.

5

Exceptional - 5 out of 5

Sandra, Pensacola Tue, 4 March 2014

Board walk will be great when construction/repairs are completed. Location is a plus.

Liked: Love the view of river. Very nice staff. Water Taxi is great way to get across the river.
Disliked: None.

5

Exceptional - 5 out of 5

Krechna Thu, 19 May 2022

Exceptional

2.5

Fair - 2.5 out of 5

Clayton Mon, 16 May 2022

Hilton should remove their name...

Liked: Location was great. The view was great, really enjoyed watching all the river activities. Many things were walking distance. Being downtown it's really nice to be right in the center of a lot of what Jacksonville has to offer.
Disliked: The hotel really needs an overhaul. Other than the lobby, pretty much everything is showing wear at the very least. I was expecting a 4+ star hotel and at best got a 3 star experience. From the furniture, to the wallpaper, to the worn-out sliding glass doors everything was just sort of beat up and had seen better days. If it wasn't for the riverfront location I would have canceled and went to another location. This is not a reflection of the staff. The staff were the reason I didn't go across the river.

2

Disappointing - 2 out of 5

Rich Mon, 16 May 2022

Disappointing. No balcony furniture in...

Liked: The view.
Disliked: Easy. Absolutely no chairs or table or anything on the balcony with Riverview. Nothing. I called the desk, they said they didn't have enough patio furniture to handle all the balconies (although the balcony's all around me on the then floor had two chairs and one table). They said that they would try to find something, They didn't apologize or even empathize. They just used the excuse that they were going to be replacing the hotels balcony furniture in the near future but for now they didn't have enough. At any rate, nothing was sent up. So I called the front desk again and the person that answered had no idea I had called before and said the other person I talked to was gone. So I explained the situation again. An expensive room with a river view with a completely empty balcony. Again, no empathy or apology, just and excuse that they didn't have enough to handle all the balconies in the hotel. Finally two chairs were brought up (no table). Well, they weren't like the other chairs on the other balconies. They were small, cheap plastic chairs that looked like they came from a third grade classroom. And they were broken! Both were missing an arm and the plastic wheels shattered into several pieces when we sat on them! A very disappointing experience. Especially considering what I paid for the two nights and the fact that this was a Hilton. Sure didn't seem like a Hilton to me. It's also weathered and needs an upgrade. As I explained to the front desk when you pay that much for a river view, you expect to have something to sit upon on the balcony. Not an empty balcony. It was odd to me that I had to explain this to them and they didn't show any emotion about it. Just that the hotel didn't have enough balcony furniture. I was with a special friend and we were looking forward to spending a lot of time in the hotel and out on the balcony watching the boats go by. This damaged that experience.

5

Exceptional - 5 out of 5

Gina Mon, 16 May 2022

Exceptional

5

Exceptional - 5 out of 5

Krechna Thu, 12 May 2022

Exceptional

5

Exceptional - 5 out of 5

Carrie Thu, 12 May 2022

Overall stay was relaxing.

Liked: View by the river.
Disliked: Room beside elevator, heard elevator all night.

2.5

Fair - 2.5 out of 5

Herbert Wed, 11 May 2022

Passable

Liked: Location was greatStaff was nice
Disliked: The rate I paid was on this site was almost double the rate that was available on the day I checked in

5

Exceptional - 5 out of 5

Lynise Tue, 10 May 2022

Exceptional

Liked: Great location and view!

5

Exceptional - 5 out of 5

Romonda Mon, 9 May 2022

Exceptional

1.5

Poor - 1.5 out of 5

Wayne Mon, 9 May 2022

Poor

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DoubleTree by Hilton Jacksonville Riverfront FL 1201 Riverplace Boulevard, Jacksonville, FL