DoubleTree by Hilton Jacksonville Riverfront Guest Reviews
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Terry, McDonough
Overall stay was delightful. My husband and I were looking forward to some type of continental breakfast and was a little disappointed. We did love the mattress :) and the facility upgrades.
Liked: Updated facility.
Disliked: Bathroom shower design did not keep water from escaping the shower area - had a hard time keeping floor dry and free of water.
Susan, visiting Moran Theater
My 7th floor room was very clean and comfortable. I was a little disappointed there was no refrigerator but maybe I didn't book the right room. As morning approached, I really could hear a lot of traffic noise and some construction. Overall, a pleasant experience, though.
Liked: Updated and very comfortable room.
Disliked: A good deal of traffic noise.
Sandra, Pensacola
Board walk will be great when construction/repairs are completed. Location is a plus.
Liked: Love the view of river. Very nice staff. Water Taxi is great way to get across the river.
Disliked: None.
Gregory Tue, 24 June 2025
We enjoyed and will be...
Liked: The staff was supper friendly and helpfully. The self parking was a plus. Location couldn’t have been better, looking out at the city skyline at night from our balcony was everything. The star of the show were those awesome warm tasty freshly baked cookies at the front desk!
Disliked: I didn’t like that we had to walk through the lobby and past Ruth’s Chris in swimwear to get to and from the pool. I also didn’t like that there were huge stains on the floor and we had to call to have someone to fix the slow draining sink.
Anonymous Mon, 23 June 2025
Very good
Liked: I liked the staff at the front desk as well as the house cleaning staff.
Disliked: I did not like the price point of booking.com versus other sites.I wish that there was non pork options.
Anonymous Mon, 23 June 2025
Very good
Tobias Mon, 23 June 2025
Will choose a different place...
Liked: Location
Disliked: Wasn't able to check in at 4pm and didn't get my room until 5pm. Parking was over $70 for 3 days, Had to let the shower run for 10 minutes before the water was hot
Tamika Mon, 23 June 2025
Overall the room was clean
Liked: The location and quite
Disliked: The balcony was not clean and the shower door was off track the sofa was worn out the sofa and chair needs to be upgraded
Sharon Sun, 22 June 2025
Not worth the money
Liked: Staff was very nice.
Disliked: Hotel was dirty and run down. Ceiling in my looked like there had been a leak, seat had stain on it and no hot water.
Davis Sun, 22 June 2025
My stay was Great!
Liked: The atmosphere and the view
Disliked: The breakfast bar could’ve been better for the price per person.
Jason Sat, 21 June 2025
Very good
Baker Fri, 20 June 2025
Exceptional
Chelsey Thu, 19 June 2025
Exceptional
Liked: Kelsey was very accommodating and overall a A+ manager!