DoubleTree by Hilton Huntington WV

Very good

Liked: The staff were very accommodating. The facility was clean. There was a nice restaurant on the premises.
Disliked: The beds were not the most comfortable.

Very clean hotel in a...

Liked: The property is in the best location for our needs. We stay here every time we come to town to visit family and friends.
Disliked: I called two days before our arrival to confirm that the pool will be available and was told it would be. We stayed there 3 days and on the second day we couldn’t use the pool because it was being cleaned in the middle of the afternoon. On the third day, there were then signs posted that the pool was closed for maintenance. We had some downtime and because it was so hot we wanted to enjoy the pool but was unable to. This was a disappointment. In addition, I’m quite confused about the housekeeping services. I asked on two occasions if there was daily service only to be asked what I needed. Well, I only needed clean towels that I had to request each day and when we set trash out one morning, it wasn’t even picked up until the next day.

Exceptional

Liked: It was a wonderful place everyone nice a right near shops to

Exceptional

Pleasant

Pleasant

Great place to stay

Liked: Location and staff
Disliked: Nothing

Decent place

Liked: Restaurant and bar was nice.
Disliked: Check in staff rudely told us our room wasn’t ready when we checked in, even though it was after “check in” time. Had to wait 30-60 mins in lobby for a room.

Passable

Liked: Could use some updates and attention to cleaning.