DoubleTree By Hilton Hotel Houston Intercontinental Airport Guest Reviews
Write a review
12.9 miles from Houston centre |
Write a review
Michael Sun, 3 March 2024
Very little to recommend it
Liked: Convenient location
Disliked: Needs updating Not good value
Boris Mon, 5 February 2024
With several newer and less...
Liked: My steak at the hotel’s restaurant was good. I had an early morning flight so didn’t have a chance to eat breakfast at the hotel The staff at the front desk were friendly and helpful
Disliked: The whole facility is dated, but still being maintained OK
Jason Tue, 30 January 2024
Clean place close to the...
Liked: loved the large room. We just got off a cruise and having the extra room to organize our luggage and the extra space to sit and relax was great. Breakfast was wonderful along with a great staff. Location to the airport was good a short drive.
Disliked: only thing that could of been better was the communication about the breakfast. It was included but we did not receive breakfast vouchers when we checked in so when we went to eat breakfast they asked us how we were going to pay. explained it was included and she went to the front desk and it was all worked out in the end but the awkwardness could of been avoided.
Jeffrey Mon, 29 January 2024
Great airport hotel with a...
Liked: Great location if you need access to Houston International Airport. We had a one night layover and this property was perfect. They have a free shuttle, a good bar/restaurant that stays open fairly late, and the rooms are large and comfortable.
Disliked: The bathroom is a little dated and could stand to be updated.
Thomas Sun, 28 January 2024
The employees were great!
June Sat, 20 January 2024
Otherwise, an excellent hotel.
Liked: The evening dinner and breakfast were both excellent. Staff were helpful and polite ..
Disliked: The shuttle service back to the airport was excellent.However, the hotel could have been much clearer on where the shuttle picked customers at the airport. I found it very difficult to locate the pick-up point. Staff at the airport tried to be helpful but were also unsure as to where the shuttle bus picked-up passengers. In the end I had to get a taxi when there was really no need to.Please make this issue very clear by e-mail when the booking has been made.
Carl Sat, 13 January 2024
great stay
Liked: good location for us. great shuttle to hotel & back to airport we went back to catch shuttle to Galveston cruise port we were there Dec 16th 2023. had great dinner in the hotel restaurant, fantastic service.
Disliked: nothing
Ference Wed, 10 January 2024
Superb
Liked: Friendly staff.
Disliked: Safe was not locking. They did not get fixed in a timely fashion. Was there 3 nights and still wasn’t fixed. They did give me a $20 food voucher to compensate me
Sally Thu, 4 January 2024
Good
Disliked: Cold water in the morning shower.
Mehdi Wed, 3 January 2024
Very poor
Disliked: Air condition to noisy