DoubleTree by Hilton Houston Brookhollow Guest Reviews
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9.7 miles from Houston centre |
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Jelisa Mon, 22 April 2024
Eventful
Liked: The property was beautiful and the staff was friendly.
Disliked: I chose this location to celebrate my birthday based on the beautiful pool area. Unfortunately a tragic event happened and the pool was closed our entire stay. The incident was traumatic and caused us stress because of the outcome (our cars were searched, panicked with the thought of a child abduction, and then the child was found deceased). I am still having trouble processing the events and I feel so heartbroken for the family of the little girl.
Chaz Sat, 20 April 2024
Exceptional
Johndrea Tue, 16 April 2024
Overall Loved my stay will...
Liked: Fresh hot cookies, And the friendly very informative front desk ladies Also the Text throughout the stay to make sure I was comfortable
Disliked: The lady running the lil cafe she was so rude and they only gave 1 wash cloth and housekeeper will not give you nothing unless you call the front desk
Verified Hotel Guest Mon, 1 April 2024
Liked: Friendly staff and cookie and water at checkin.
Disliked: Very scary upon arrival after attending an event to find out that an 8 yr old girl went missing. Then to find out that she drowned in the pool made us feel unsafe concerning hotel amenities. Glad we didn't have time to use the pool.
Hollis Mon, 18 March 2024
Poor
Jasmonae Mon, 18 March 2024
Good
Liked: price
Disliked: Paying for parking , the hotel felt and smelled older and we were having issues with the toliet
Christian Sun, 17 March 2024
Bad
Jachael Sat, 16 March 2024
Great place to stay
Liked: Decor
Disliked: Pool not being heated
Tori Fri, 15 March 2024
Exceptional
Pavel Thu, 14 March 2024
Disappointing
Liked: Clean
Disliked: Adjacent to the bustling 12-lane highway, the noise is excessively disruptive. The gym lacks air conditioning. The breakfast provided was disappointingly subpar - being charged an additional $20 only to find no real eggs or access to coffee is simply unacceptable.