DoubleTree by Hilton Houston Brookhollow

My stay was very short...

Liked: The rooms were spacious
Disliked: My bathroom light didn’t work in the beginning.

horrible

Disliked: Power went out our floor was wet. Nobody would’ve come do anything or accommodator with a smelly stinky floor. Staff is rude. They don’t give your deposit back.

Had to replan my whole...

Liked: Had to find a new hotel.
Disliked: Can’t comment.

Bad

Exceptional

Will definitely stay again

Liked: Nice and clean people was really friendly

Cancelled my stay to accommodate...

Liked: Very rude
Disliked: Rude

Eventful

Liked: The property was beautiful and the staff was friendly.
Disliked: I chose this location to celebrate my birthday based on the beautiful pool area. Unfortunately a tragic event happened and the pool was closed our entire stay. The incident was traumatic and caused us stress because of the outcome (our cars were searched, panicked with the thought of a child abduction, and then the child was found deceased). I am still having trouble processing the events and I feel so heartbroken for the family of the little girl.

Exceptional