DoubleTree By Hilton Hotel West Palm Beach - Airport Guest Reviews
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Scott, Orlando
Liked: Friendly staff, clean rooms, super comfy beds
Linda
This was the worst hotel we ever stayed at - the air conditioning did not work and we asked 3 different times and no one came to fix it. It was 85 in the room - plus the toilet did not flush. Absolutely not worth the money I spent....very very very disappointed and was not even offered a refund or a free night. Terrible customer service.
Petko Thu, 10 July 2025
Exceptional
Sheri Thu, 10 July 2025
Not sure the stay was...
Liked: Location
Disliked: Older facility
Kelly Tue, 8 July 2025
Exceptional
Liked: I enjoyed the on-site restaurant. The facilities are very clean and the staff was very pleasant. The place smelled amazing. The beds were very comfortable and the room was a nice size
Disliked: Paying for parking. The elevator is extremely hot. It's uncomfortable being in there with a group of people.
Hanna Mon, 7 July 2025
Bad
Liked: I was very disappointed with my room – it looked nothing like the photos. The room was extremely dark, with very old and worn-out furniture. The windows were incredibly dirty, and the bathroom was not clean at all. There was also a strong musty smell in the room, which made it very uncomfortable. I ended up canceling my stay and will never come back to this hotel.
Djerry Mon, 7 July 2025
Superb
Johnita Wed, 2 July 2025
Superb
Anonymous Tue, 1 July 2025
Ok
Disliked: There was garbage left over in the room, hairs on the tub. Room smelled stale.
Russell Fri, 27 June 2025
Exceptional
Whitnee Mon, 23 June 2025
Exceptional
Magloire Wed, 18 June 2025
Poor
Disliked: I didn't like the fact that there was no microwave in the room