DoubleTree by Hilton Hotel Toronto Airport West Guest Reviews
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Paula, Toronto, visiting Le Treport Wedding Convention Centre
I should be given a refund for something or a better rate for the night.
Disliked: Headboard fell off wall when I sat on the bed. Was given a new room across from the elevator and the key didn't work. I stood at the door waiting for the employee to return, holding all my stuff.
Cynthia Tue, 29 July 2025
Good stay. Good value. Would...
Liked: Shuttle driver was lovely. I thought there was a complementary breakfast but that was my confusion through Booking.com. The pool was very nice.. No hot tub. The exercise room was just fine too. Kids welcome and lovely garden courtyard. Beds comfy and very clean hotel everywhere.
Disliked: One elevator was broken the time we were there so it was a little slow.
Ibrahim Tue, 29 July 2025
Good
Kohawar Mon, 28 July 2025
Bad
Liked: Good location
Disliked: fire alarm went off in the middle of the night. We all evacuated and no infornation was given to any of the guests. We walked back in while there was still firefighters managing the situation and all went to our rooms. Lack of communication. They also charged my card 2 times and didn't return the damage deposit. This led to me calling them over and over again to get it back and its been one month and they haven't refunded it yet.
Simran Mon, 28 July 2025
Pleasant
Mohammad Sun, 27 July 2025
Exceptional
Rasmeet Sun, 27 July 2025
Bad
Faisal Sat, 26 July 2025
The stay was good. It...
Liked: The stay was good. It was clean and organized. Staff were very friendly and cooperative. Would definitely be coming back.
Disliked: The stay was good. It was clean and organized. Staff were very friendly and cooperative. Would definitely be coming back.
Louise Sat, 26 July 2025
Exceptional
Liked: Friendly frontdesk, nice and clean room Very satisfied
Anonymous Fri, 25 July 2025
Superb
Bailey Fri, 25 July 2025
Exceptional