DoubleTree by Hilton Hotel Toronto Airport West Guest Reviews
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Paula, Toronto, visiting Le Treport Wedding Convention Centre
I should be given a refund for something or a better rate for the night.
Disliked: Headboard fell off wall when I sat on the bed. Was given a new room across from the elevator and the key didn't work. I stood at the door waiting for the employee to return, holding all my stuff.
Anonymous Fri, 8 August 2025
Very good
Stephen Wed, 6 August 2025
Had a lovely stay. Staff...
Liked: Clean
Jun Wed, 6 August 2025
Nice place
Liked: It was close to the airport and free shuttles operated frequently, so I was satisfied.An additional amount of about $100 has been paid, but it is said to be refunded a few days later. It was written in the notice, but I found out later
Disliked: There are two elevators, but many customers used the stairs because it was too slow, and I also used the stairs.Each room may have different conditions, but the iron was in very bad condition.It was not available, but I didn't complain with this because it wa
Red Wed, 6 August 2025
Nice hotel, could be better...
Liked: The hotel fulfilled my expectation as for the looks, cleanliness and location. Rooms have modern interior decor, indoor swimming pool and nice lobby area. There are many restaurants and shopping malls around the hotel.
Disliked: $16 plus tax for parking everyday for hotel guests is a bit excessive in my opinion. Also a basic complementary breakfast would help a lot for a hotel like this. I don't like when hotels keep a deposit and I have to call them back to release the deposit after my stay.
Daniel Tue, 5 August 2025
Exceptional
Batoul Mon, 4 August 2025
Great place
Liked: Great stay overall and comfy hotel + room
Sean Mon, 4 August 2025
Superb
Stephen Sun, 3 August 2025
Exceptional
Jennifer Sun, 3 August 2025
Clean, comfortable and friendly.
Liked: Incredible sheets and pillows.
Disliked: Staff were super friendly. Great shuttle service every 30 min.
Elemerd Sat, 2 August 2025
Very good
Liked: Got charged more than the listed all taxes included price. The towels were over used. Bed was comfy and clean. The room was scent free which is a big plus.
Disliked: Towels. Everything closed at 10 PM.