DoubleTree by Hilton Hotel Toronto Airport West Guest Reviews
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Write a review
Paula, Toronto, visiting Le Treport Wedding Convention Centre
I should be given a refund for something or a better rate for the night.
Disliked: Headboard fell off wall when I sat on the bed. Was given a new room across from the elevator and the key didn't work. I stood at the door waiting for the employee to return, holding all my stuff.
Kayla Sat, 23 August 2025
Superb
Agent Sat, 23 August 2025
Bad
Liked: Location was great
Disliked: Customer service was terrible. The lady at the front desk was rude and argumentative
Rebecca Thu, 21 August 2025
Very good
Yasmin Wed, 20 August 2025
Disappointing
Liked: I didn't like anything about it No Bellhop or any one to assist in carrying of luggages .. i had 3 kids with me and i had to struggle to take my luggage's to the room. it was terrible. i complained about this and they said its self service.
Shelly-anne Tue, 19 August 2025
Very good
Liked: I liked the greeting we got and the warm cookies was a nice touch
Martin Tue, 19 August 2025
Very good
Feyisayo Mon, 18 August 2025
Pleasant
Lekan Mon, 18 August 2025
Very good
Jennifer Sun, 17 August 2025
Good value, comfortable. Great airport...
Liked: Great sheets and comfortable bed
Disliked: AC was loud and carpets dated.
Tammy Sun, 17 August 2025
Very good
Liked: Easy booking, clean rooms
Disliked: We didn't realize we had to pay for parking for people picking us up.