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DoubleTree by Hilton Hotel & Suites Victoria eeef - (855) 254-7214
DoubleTree by Hilton Hotel & Suites Victoria, 777 Douglas Street, Victoria, BC -(855) 254-7214
Area: Downtown Victoria
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BOOK ONLINE OR CALL - (855) 254-7214
4.45
HOTEL RATING: 
EXCELLENT
4.45 out of 5 (294 Ratings)
0.5 miles from Victoria centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
Only 5 minutes' walk from the Inner Harbour the Double Tree by Hilton Hotel & Suites Victoria offers a restaurant and bar on site. A mini market provides additional convenience. Free WiFi is available. A flat-screen cable TV and coffee machine are provide in each air-conditioned room at this hotel. A work desk is also available. Select rooms include a view. A private bathroom offers a bathrobe and free toiletries. The front desk is available 24 hours a day and provides luggage storage and an ATM. Guests can exercise in the fitness centre. Laundry facilities are included. Valet parking is available on site. Victoria city centre is only 8 minutes' walk away. Craigdarroch Castle is 2 km and Cedar Hill Golf Course is 6 km drive from Double Tree.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Valet Parking
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Wheelchair accessible
` fitness center
` telephone
` 24-hour security
` Concierge services
` Free Wi-Fi
` Daily Housekeeping
` English
` French
` Spanish
` Parking Available
` taxi service
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out

DoubleTree by Hilton Hotel & Suites Victoria Guest Reviews

Overall Average Score: 
Excellent (4.45 out of 5)

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5

Exceptional - 5 out of 5

Lindon Fri, 26 February 2021

Exceptional

5

Exceptional - 5 out of 5

Joleen Sat, 20 February 2021

Liked: Location, very clean . The gentleman who checked us in was super friendly and helpful

4

Very Good - 4 out of 5

Sandhya Sat, 20 February 2021

Excellent customer service from the...

Liked: The staff, and specifically Xavier Smith at the front desk, was exceptionally focused on customer satisfaction. We were so happy with him, we already booked our next stay at the same hotel as my husband has another work-visit coming up next week.
Disliked: We booked a room with breakfast. My husband ordered the chicken sausages with the full breakfast and he said it tasted awful, like it had been sitting in the freezer for too long. I picked up my breakfast and on the first day so much attention was paid to packing it, with all condiments separately included. The second day we picked it up to go, only to find condiments missing. So perhaps using a checklist to ensure everything is packed for the takeaways...

3.5

Good - 3.5 out of 5

Anonymous Wed, 3 February 2021

Good

Liked: Great location and great view! The staff were lovely and really helpful. Room was clean and plenty of space.
Disliked: It was quite noisy at night. We were on the 12th floor but it sounded like a window was open (even though it wasn?t) and the street noise was loud.

5

Exceptional - 5 out of 5

Dawn Sat, 30 January 2021

Victoria is a beautiful city...

Liked: Staff were helpful, room was very clean, loved viewing the Parliment buildings and waterfront.
Disliked: Never enough time.

4.5

Wonderful - 4.5 out of 5

Rajan Sat, 9 January 2021

Superb

5

Exceptional - 5 out of 5

Jonathon Mon, 4 January 2021

Excellent..

Liked: The location, view and staff...

4.5

Wonderful - 4.5 out of 5

Elizabeth Mon, 28 December 2020

Very comfortable stay with excellent...

Liked: Our room was upgraded, a great treat after a long day. Cleaning procedures were well explained and attention to detail around these procedures exceeded expectations.

4

Very Good - 4 out of 5

Anonymous Mon, 16 November 2020

King suite exceptionally clean and...

Liked: Our king suite was exceptionally clean. All COVID-related measures were thoroughly respected and we felt completely safe. The king suite was as expected : luxurious, comfortable and felt like a second home.At some point, we requested assistance when our fridge broke down and didn?t freeze food anymore. The help provided was immediate and top notch.
Disliked: Despite being on the 12th floor (to help reduce street noise nuisance), our king suite glass windows were old and so thin that you could hear street traffic or people screaming from way up high ? day and night. Positive note, noise isolation between rooms on upper and lower floors are well done. They just need to update the room and suite windows.One note, DO NOT provide your cell phone number to the reception upon check-in. We got bombarded every day with text messages with information regarding our stay and to insure everything was okay. THAT was a bit much.

4.5

Wonderful - 4.5 out of 5

Dmitriy Thu, 12 November 2020

Superb

Disliked: Paid parking on the property

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DoubleTree by Hilton Hotel & Suites Victoria 777 Douglas Street, Victoria, BC