Perfect location for exploring Downtown...

Liked: Location
Disliked: Price

Staff are nice and gave...

Liked: Nice room and view

One of the better hotels...

Liked: The view was nice and the staff courteous
Disliked: The staff there was respectable, non-judemental and very helpful whenever an issue came up it was rectiified quick.

lovely view

Liked: I loved the decor in our room.The bathroom and bathtub was amazing

Exceptional

Good

Good

Liked: Pet friendly
Disliked: The 10th floor had a terrible odourValet parking doesn?t necessarily mean secure. Our SUV was put in the upper lot the second night with no security.Our view was a closed Milo Restaurant.Rooms need mugs for coffee or tea in the room and glasses for the bathroom

Bad

Liked: great selection of breakfast buffet, staff were excellent
Disliked: i rented room with fridge because i required a fridge, when we arrived there was a subway sandwich in the fridge, i called down to the desk, they provided complimentary breakfast vouchers which was wonderful and agreed to have the fridge cleaned the next morning. when we arrived back that evening the subway sandwich was still there. needless to say i did not want cleaning people interrupting my stay so i just didn't use the fridge. I was disgusted in the inability of the staff to double check that this was taken care of. Choose to pay my bill and not return. I go to Victoria with work and leisure about once every 3 months and really like to be around the location of the Double Tree.

Enjoyable

Liked: Great view! Bed super comfy with nice linens. Check in staff (the Kiwi) was awesome.
Disliked: Bathroom very small but shower nice. Towels not very soft-kind of stiff/scratchy feeling and only 2 available (I usually use 2 myself as I have long hair).