DoubleTree By Hilton Hotel St. Louis-Chesterfield

Would recommend to friends and...

Liked: The property was centrally located, easy to facilitate around, and was beautiful. Had a walking trail… Very nice.The dining facilities were exceptional! The food was good. The coffee was hot, and the dining experience was warm and friendly.Really enjoyed guest services/housekeeping services. The Lady Attendant on floor 11 was exceptionally kind; when I lacked an incidental, she went out of her way to make sure my needs were met in a very gracious way. It’s not often that I meet an attendant that is so readily available to the guests. Her demeanor and attitude were so kind and refreshing. I appreciate that.
Disliked: That I wasn’t able to stay long and enjoy more of the ambience.

Disappointing. Dates, expensive and pool...

Liked: Breakfast was amazing.the lady who staffed the room was perfect.
Disliked: I was looking for a very nice hotel for a night away with my husband. I knew it would be on the higher side but that’s to be expected. Hotel is dated and could do with sprucing up. Our room was small. the bathroom was so small it couldn’t even fit a sink in it which was in the main room. There was no extraction in the bathroom either. Room had nuts on the floor from previous occupants. They don’t make it very clear that the sports facilities including the pool are part of any outside club. When we arrived on the Saturday we were told we could use the pool but it was very busy due to a club party. They weren’t joking. As the pool was one of the main reasons we booked here we were very disappointed. They forgot to give us our breakfast vouchers. Nobody was on reception, which again is very tired looking, when we arrived and no bell to announce our arrival. We didn’t wait long but the lady was not welcoming. No smile. Location was good and outside area was safe and clean. At $260 a night certainly not good value.

So relaxing and quiet! Would...

Liked: The property was super clean and the staff was so nice! We would stay again!
Disliked: The lobby was really cold….

It was ok

Liked: Clean
Disliked: Small room

Exceptional

Exceptional

Clean the rooms better and...

Liked: Prom for a high school was happening and that was nice to see
Disliked: While in my room I had to requests for clean sheets two different times. I also woke up the next morning with blood stains on the sheet and I know I changed the sheets two times. Must have bed bugs!??!!Also the toilet had to be fixed because it ran over a few times. We only stayed one night and I am grateful that I didn’t have to pay for extra nights.

Exceptional

Good