DoubleTree By Hilton Hotel & Spa Liverpool Guest Reviews
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Beverly Wed, 11 September 2024
Exceptional
Nick Mon, 9 September 2024
Very good
Joanne Mon, 9 September 2024
Very average
Liked: We had a leek in bathroom and a broken chair I thought the spa was part off facilities but it had to be paid for separately
Disliked: Didn’t think it was worth the money
Lisa Sun, 8 September 2024
Very disappointing especially for my...
Liked: Cot did not have a mattress on it only a hard base had to put our baby in the bed. Daughter booked an expensive wedding at the venue and did not get the bridal suite promised and got a small floor level room full of noise from neighbouring bars all night. Breakfast came to their room but kept forgetting condiments and items missing that were ordered. The net curtains in the wedding function room were very dirty and the dance floor was shabby. Staff were not very friendly. Not what you would expect from a hilton hotel. The burgers as part of the wedding buffet were very pink inside and all of the guests complained
Disliked: Things that could have been better...friendlier staff. Not being messed about with 3 different wedding coordinators. Having what was promised. Food that was cooked properly. A cot that had a comfortable mattress for the baby. I have travelled around the world and this level of service was very disappointing
Austin Sun, 8 September 2024
Great location, warm welcome.
Liked: Location,cleanliness
Disliked: Nothing
Shelby Sun, 8 September 2024
Superb
Maisie Sat, 7 September 2024
Superb
Liked: The bed was very comfy, clean
Nicki Sat, 7 September 2024
Exceptional
Liked: Evrrything
Disliked: Nothing
Maariya Sat, 7 September 2024
Beautiful weekend stay for my...
Liked: Staff were very friendly The option to add on extra to my room due to special occasion.
Disliked: Basic spa access included in price
Michelle Thu, 5 September 2024
Exceptional