DoubleTree by Hilton Hotel South Bend Guest Reviews
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|0.6 miles from South Bend centre|
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Brett F, Indianapolis, visiting Club Fever Sun, 21 December 2014
Liked: Overall, beautiful hotel - great bed; awesome staff.
Disliked: Paying $9 for parking in South Bend?
Farra Mon, 19 April 2021
Jill Thu, 15 April 2021
Double tree by Marriott
Disliked: It took 3 rooms before we finally got a clean one. First room had dirt pile on floor so obviously not vacuumed and stains on sheet. Second room had multiple hairs on bedding and pieces of food on the desk so it wasn?t wiped down. Tub had hairs in it too. The front desk did apologize and gave us 1 free meal ticket, but I rather would have had a clean room to begin with. They take an extra step to put a sticker on the door to say it was cleaned with Lysol, but the room should have had proper cleaning, especially during Covid times! The chlorine in the pool was so strong it gave my daughter a rash and bleached our swimsuits! I?ve never had that happen before at a hotel pool. Very disappointing!!
James Wed, 14 April 2021
Liked: Clean,location for us using century convention center and having a skywalk over perfect. Staff friendly and helpful. Had a small problem with bill on my credit card front desk very accommodating
Chris Tue, 13 April 2021
Decent hotel with terrible restaurant
Liked: Booked this hotel due to the convenient access to the convention center. Hotel was average. Hotel restaurant ruined my experience. If you stay at this hotel avoid the restaurant.
Disliked: The staff was hit and miss. The restaurant was unacceptable.
Becca Mon, 12 April 2021
Perfect for a family getaway
Liked: The pool was spacious for a hotel pool. I also believe they use salt water vs chlorine.
Disliked: I was on the 5th floor and outside noise was loud but it is downtown south bend.
Douglas Mon, 5 April 2021
Anonymous Thu, 1 April 2021
Blood on pillows
Disliked: Had booked a double bed and discovered BLOOD on one of the pillows..... Terrible during a pandemic!
Jessica Wed, 31 March 2021
Liked: The people were amazing!!! Mary was wonderful. They were all very nice
Disliked: was upset I had to pay a $25.00 fee per day and a $15 parking fee on top of the room price. I was also upset that the bar closed so early and there weren?t many options for snacks. The food for breakfast was very overpriced for what I received.
Douglas Sat, 27 March 2021
Liked: It was very clean , employees we very nice and so helpful makes me wanna come back every week.
Disliked: I loved everything.
Sue Sun, 21 March 2021