DoubleTree By Hilton Richmond-Midlothian

Never again I will stay...

Liked: Nothing
Disliked: Rude staff, hotel is falling apart

Why stay anywhere else?!?!?

Liked: Jeanette, down at the restaurant, was exceptional and made our breakfast dining experience memorable. Elliot at the front desk was so very accommodating and welcoming. The whole staff was really pleasant. Our family loved the bar, nighttime entertainment, pool, breakfast and the ambiance! We will be visiting again and we can’t wait, especially for more of those yummy cookies!
Disliked: N/A

Exceptional

Superb

Breakfast included on price when...

Liked: The room was nice, loved the bathtub
Disliked: I booked room on booking. Com. Paid extra for breakfast. And hotel charged me 41$ extra for breakfast. I asked about at ✔️ ng in and the clerk stated when you order, just to let them know you already paid. I did that also. So next time. I will just book my hotel stay directly from hotel.

Superb

Liked: The size of the room I enjoyed... also the couch was so comfortable and modern. Walking distance to restaurants. Great location, not located in a congested or high traffic area. The room was very quiet. Even though it was full of kids staying for a soccer weekend.

The stay was pleasant.

Liked: No heat in Lobby and cafe. Very cold so food was cold.
Disliked: Heaters could have been placed in cafe.

Passable

Liked: The location was great. Less than 10 minutes from my daughter's home. Very convenient.
Disliked: Hotel wass undergoing rehab. Not all amenities were available.

Exceptional