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AustraliaDoubleTree By Hilton Hotel Oak Ridge Guest Reviews
Overall Average Score:
Very Good (4.5 out of 5)
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| 0.5 miles from Oak Ridge centre |
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Madison Sat, 4 May 2024
Amazing
Liked: The extra attention to the guests via text and snacks when arriving
Disliked: The pillows are too soft and no fan in the bathroom
Dean Thu, 25 April 2024
Poor
Dean Thu, 25 April 2024
Poor
Samuel Sun, 21 April 2024
Good
Samuel Sun, 21 April 2024
Good
Gretchian Sun, 14 April 2024
Unimpressive.
Liked: The bed was comfortable. The staff was nice.
Disliked: The room was dirty. There was shredded cheese on a chair in the room. Not just 1 piece it was covered with cheese. Then the air conditioning unit was not working. This was the breaking point for us. When I went to the front desk, I was offered free breakfast for the inconvenience. Not a partial refund. I was not impressed with the offer but was too tired to argue. Needless to say we did not take the free breakfast. We just just left as early as possible the next morning. The 2nd room they gave us was okay but the bed was half ass made and the bathroom only had 1 towel. It was just so disappointing to pay this much for 1 night and it ends up being like this.
Gretchian Sun, 14 April 2024
Unimpressive.
Liked: The bed was comfortable. The staff was nice.
Disliked: The room was dirty. There was shredded cheese on a chair in the room. Not just 1 piece it was covered with cheese. Then the air conditioning unit was not working. This was the breaking point for us. When I went to the front desk, I was offered free breakfast for the inconvenience. Not a partial refund. I was not impressed with the offer but was too tired to argue. Needless to say we did not take the free breakfast. We just just left as early as possible the next morning. The 2nd room they gave us was okay but the bed was half ass made and the bathroom only had 1 towel. It was just so disappointing to pay this much for 1 night and it ends up being like this.
Tyler Sun, 3 March 2024
Very good
Tyler Sat, 2 March 2024
Very good
Rebecca Fri, 16 February 2024
Liked: By far the QUIETEST hotel I've ever stayed in! No doors slamming, TVs, or even people talking! Great location near restaurants and stores. Very clean, bed and pillows VERY comfortable with fresh-selling, soft sheets. Highly recommended, great price too.
Disliked: Lobby desk was dark with nobody there when I arrived. (When the front desk agent did arrive he was friendly and efficient.) Clock in room didn't work even when plugged in. Fridge wasn't plugged in (but cooled down quickly when I plugged it in).
