Very good

a good stay with friendly...

Liked: it was clean and a great location, the rooftop bar was outstanding.
Disliked: the room are dated and didn?t reflect the price paid.

Terrible service

Liked: Room was comfortable and great location
Disliked: It took over 1 hour to check in.The girl at the bar asked us to change order to wine from a cocktail as she was to busyRoom reserve brought 1 napkin between 2. 1 set cutlery between 2 and no desert spoon. He also forgot the pizza but I managed to run and catch him before left the floorThe system was down when checking out so I didnt receive an invoice. The desk supervisor also said she would deduct money for poor service this doesnt look like it has happened

Very good

Superb

Liked: Pillows were fantastic and slept exceptionally well.
Disliked: Shower was not clean around the door and in the corners. Had to find the kettle and tea/coffee in a drawer??should have been in sight.

Will not be booking this...

Liked: The breakfast was good but we were all sat very closely together.
Disliked: I had requested no feather pillows as allergic. We needed to change rooms and it took two requests to get pillows changed. I only discovered in the morning when I had swollen eyes that the duvet was also feather. This is not expectable!

Passable

lovely restaurant, great location shame...

Liked: close to all the places I wanted to see
Disliked: long queue?s all the time, adding service charges even when you got drinks at bar, some of the staff nor very polite. drinks very expensive. some one all ways complaining when you went past reception.

Exceptional