DoubleTree by Hilton Hotel London Excel Guest Reviews
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Matt Sat, 28 June 2025
Exceptional
Angela Sat, 28 June 2025
Classic airport hotel - there...
Liked: The staff at reception are welcoming, friendly and really helpful. Great customer service and international team - good job! The 2 ladies were really great assisting me with public transport/directions. This first impression is really important and they delivered!!
Disliked: The food was average (typical choices you would expect), breakfast was tasty enough and had a good selection. The room was a very generous size, but quite depressing. Carpet in hotel rooms is unhygienic and there were a few stains - maybe slippers could be an option?? The bed, for some reason, was very noisy
Tamerlan Sat, 28 June 2025
Superb
Mashadi Sat, 28 June 2025
Very good
Shazia Fri, 27 June 2025
Beautiful location, friendly staff
Disliked: Breakfast
Jayshree Fri, 27 June 2025
Very good
Liked: Nice location friendly staff
Luparia Fri, 27 June 2025
Superb
Fiona Thu, 26 June 2025
Good
Liked: Very roomyThe staff were lovely
Disliked: The noisy air conditioning
Adnan Thu, 26 June 2025
Good
Mohamed Thu, 26 June 2025
Very poor