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DoubleTree by Hilton Hotel London Excel

eeee - 0800 031 8416
DoubleTree by Hilton Hotel London Excel, Excel 2 Festoon Way Royal Victoria, East London -0800 031 8416
Area: London Docklands - Canary Warf & Greenwich
(Map)
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (2202 Ratings)
1.4 miles from East London centre
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The Spotlight on DoubleTree by Hilton Hotel London Excel

Waterfront Comfort Just Minutes from London’s Top Music Venues

Modern and stylish with a relaxed vibe, the DoubleTree by Hilton London Excel sits right on the Royal Victoria Dock waterfront in East London. Only 0.5 miles from London City Airport and a short walk from the DLR, this 4-star hotel combines smart design with convenient access. Expect bright, comfortable rooms, free WiFi, and some suites offering balcony views over the water.

Why Concert-goers love it

If you're heading to The O2 or catching a gig at a nearby East London venue, this hotel is in a prime spot—just a 10-minute train ride away. The hotel’s close proximity to the Docklands Light Railway makes late-night travel a breeze. With a flexible check-out time of 12:00, it's perfect for sleeping in after a big night. Rooms are soundproofed enough to let you recover in peace, and 24-hour room service means you won’t go hungry, no matter the hour.

Who this Hotel is great for

- Groups of friends attending a show together
- Solo travelers ticking off a bucket-list concert
- Couples making a weekend of it
- Fans who want to wind down in a quiet space after the show
- Budget-conscious music lovers who still want a 4-star experience

Food and Drink Options

The on-site restaurant serves up modern Italian cuisine with beautiful waterfront views, ideal for a pre-show dinner. The bar is a relaxed spot for a nightcap, or if you've come back hungry, the 24-hour room service has you covered. The generous hot and cold breakfast buffet—with everything from croissants to a full English—is perfect after a late night out.

Nightlife Options

While the hotel itself is more about relaxing than raving, it's a short ride to bustling nightlife in Canary Wharf or around The O2. You’ll also find chill bars and pubs near Royal Victoria Dock if you’re looking for something low-key close by.

What People Say

Guests on Booking.com and TripAdvisor praise the friendly staff, spotless rooms, and how easy it is to get to concerts via the DLR. Many love the peaceful waterside views and appreciate the quiet location, especially after a loud night out. The cookies on arrival are a sweet touch that doesn’t go unnoticed.

Areas for Improvement

While it’s incredibly convenient for The O2 and Excel, the hotel is a bit outside central London, so it’s not ideal for those wanting to explore the West End between shows. Some guests mention the bar can close earlier than expected on quiet nights, so don’t count on a late-night drink there every time.

The Bottom Line

A calm, stylish base near The O2 with great transport links and late-night comforts—perfect for concert-goers who want convenience without the chaos.
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Amenities View More
y
Free Internet
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Heating
` Wheelchair accessible
` On-site parking
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` French
` German
` Greek
` Italian
` Lithuanian
` Polish
` Portuguese
` Romanian
` Russian
` Slovenian
` Spanish
` Filipino
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Soundproof rooms available
` Toiletries provided
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Professional cleaning services
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)

DoubleTree by Hilton Hotel London Excel Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

S Mon, 28 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Krishen Sun, 27 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Darren Sun, 27 April 2025

Exceptional

3

Pleasant - 3.0 out of 5

Max Sun, 27 April 2025

Much to be desired from...

Liked: Food and restaurant service was gorgeous, sustainability is well taken care off with wooden key passes, paper laundry bags and the option to opt out of room cleaning
Disliked: The area is not. Charming at all and the Thames strategic position is not used as it should. You overlook water and grey concrete buildings that is all. DLR was difficult to reach and the excel station is not really the safest ever in particular at night or late in the evening as due to road works one has to literally walk on a busy road risking to be run over.

5

Exceptional - 5.0 out of 5

David Sun, 27 April 2025

Exceptional

3

Pleasant - 3.0 out of 5

Bashar Sat, 26 April 2025

Pleasant

Liked: Nearly the location pleasant
Disliked: The bathroom was not secure and dripping water aside with very small hand washing trayIn addition that you can not regulate the AC accordingly

4

Very Good - 4.0 out of 5

Mary Sat, 26 April 2025

Relaxing stay after a hectic...

Liked: Made to feel welcome. The hotel had a very relaxed vibe,Great choice of breakfastLots of hot water for showering.
Disliked: Noise from the Bathroom fan that was on all night even when the lights were turned off. Only I noticed it though.

4

Very Good - 4.0 out of 5

Joanna Sat, 26 April 2025

Very good

5

Exceptional - 5.0 out of 5

Olawale Sat, 26 April 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

R. Sat, 26 April 2025

Overall it was ok

Liked: The phone didn't work - when we needed toothbrush. There was no toothbrush in the room.
Disliked: No able to contact housekeeping or reception via phone lines

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DoubleTree by Hilton Hotel London Excel Excel 2 Festoon Way Royal Victoria, East London