DoubleTree By Hilton Hotel Largo/Washington DC

Overall my stay was OK. I was very disappointed about the charge/money issue.

Liked: The front desk clerk was very nice and professional. The hotel was nice and clean. Comfy beds. And when I was able to grab food, it was very tasty.
Disliked: I love hotels but I was a bit disappointed with: 1) The half shower door/wall. It made my shower time a bit chilly. 2) my family and I couldn't get breakfast until 7am which I'm used to, but girls starting at 6am and my kids had to be at the track by 7:30. 3) which is a HUGE thing, upon reservations the clerks do not inform you of the extra $20/night for incidentals. I purposely was putting the exact amount on my card and I wouldn't have been able to get my room had I not called back and talked to two different people. That's an issue for folks coming from out of town.

Overall experience was okay. One day when we had to call for towels they weren't clean. Fortunately, we were given more than enough, so we did not use the unclean ones.

Liked: Checking in and checking out was pleasant. Hotel and room was clean. Looked nice.
Disliked: Every evening we had to call for replacement towels. Coffee, condiments and water were not replaced.

Poor

Liked: The restaurant and lobby area .
Disliked: Bathroom was nice outside of the tub . The room was not spot checked found candy around the room the chair had a big stain in the middle the bed linen was disgusting very disappointed in that I was grossed out after pulling the sheets back . Very unpleasant stay !

Ok

Liked: I reserved the room for a family member and was told she would need to show her ID card information. My card was charged instead.
Disliked: No free breakfast for the price of the room

This was by far the...

Liked: Close to my conference
Disliked: Placed in a room with tub stopped up, toilet didn’t flush. Elevator constantly not working. Some of the staff was slow to accommodate . The price definitely did not meet the standard expected.

Very good

Passable

Disliked: Registration was disasterous. The reservation couldn't be located and even though I had a print out of the reservation with a confirmation of an early checkin the front desk staff still had issues. They were rude and did not center the guest experience. I've stayed at this location on several locations for work and this was the most difficult stay.

Very good

Liked: Location, comfort
Disliked: The body lotion was out. Breakfast was not included

Good

Pleasant

Very good