Overall my stay was OK. I was very disappointed about the charge/money issue.

Liked: The front desk clerk was very nice and professional. The hotel was nice and clean. Comfy beds. And when I was able to grab food, it was very tasty.
Disliked: I love hotels but I was a bit disappointed with: 1) The half shower door/wall. It made my shower time a bit chilly. 2) my family and I couldn't get breakfast until 7am which I'm used to, but girls starting at 6am and my kids had to be at the track by 7:30. 3) which is a HUGE thing, upon reservations the clerks do not inform you of the extra $20/night for incidentals. I purposely was putting the exact amount on my card and I wouldn't have been able to get my room had I not called back and talked to two different people. That's an issue for folks coming from out of town.

Overall experience was okay. One day when we had to call for towels they weren't clean. Fortunately, we were given more than enough, so we did not use the unclean ones.

Liked: Checking in and checking out was pleasant. Hotel and room was clean. Looked nice.
Disliked: Every evening we had to call for replacement towels. Coffee, condiments and water were not replaced.

Exceptional

Superb

Exceptional

Nice.

Liked: The room was very clean. Bathroom was nice.
Disliked: They weren’t clear on having to be a member at the hotel to receive breakfast. When I booked the hotel it stated that breakfast was included.

Very good

Exceptional

Good

Bad

Good

Liked: The assistant manager was working the desk and very helpful in getting me an early check in.
Disliked: An elevator was out of service which made getting up and down a long wait.