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AustraliaDoubleTree By Hilton Hotel Johnson City Guest Reviews
Overall Average Score:
Very Good (4 out of 5)
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Michael Sat, 26 July 2025
Not The Best Experience for...
Liked: During the day we were greeted with a very kind staff. They resolved a booking issue about breakfast vouchers.
Disliked: The evening staff was cold with mean looks on their faces. Two younger ladies look like they were just reprimanded by their boss. I walked by the front reception, said Hi with a little wave and got blank stares in response. TV remote didn't work and the fridge didn't work. I made sure it was plugged in and the thermostat was turned on. Remote needed batteries.
Lori Wed, 16 July 2025
Good
Anonymous Mon, 14 July 2025
All excellent except one thing....
Liked: Location excellent. Food choices varied and plenty. Nice attendant.
Teresa Mon, 7 July 2025
Terrible hotel avoid!!! Staff is...
Liked: Property was just ok. Staff was terrible! The girl checking me in was very rude, never sat up in her chair and barely spoke!!! I will never stay at this location again!!
Disliked: Staff- very rude, room was not very clean .. did not feel welcomed at all.
Kenneth Mon, 30 June 2025
Pleasant
Disliked: Poor quality TV
Sarah Mon, 23 June 2025
Very good
Lori Tue, 17 June 2025
Exceptional
Norma Mon, 16 June 2025
Everything you need is in...
Liked: Location
Disliked: Nothing I didn’t like
Taylor Fri, 13 June 2025
Very good
Abby Mon, 2 June 2025
Will not stay here again
Liked: It was clean
Disliked: 1- I was put in an adjoining room with people next-door that I didn’t know. I don’t believe you should put random people in adjoining rooms.. I’ve never had a hotel do that before and I have stayed at a lot. I was only there Friday night and checked out Sunday morning so it was a short time. However, it’s incredibly unsafe and just poor form to do that to either party. ESPECIALLY when they booked a regular room and not an adjoining room. 2- it took a solid 15 minutes for the water to warm up. I had resigned myself to taking lukewarm showers the whole weekend. I found out on day 2 it just takes about 15min for the water to heat up. 3- the complimentary hair dryer stopped working half way through.To be honest, I don’t really feel that the price I paid was fitting of the hotel itself. In the pictures online it looked so much better than it was. This was way overpriced for a subpar hotel.
