DoubleTree by Hilton Galveston Beach Guest Reviews
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|1.7 miles from Galveston centre|
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Anonymous Fri, 31 July 2020
Unsatisfied Shower. Staff unhelpful
Disliked: Shower needed remodeling. Very damaged tile. Had to take a Wash Off in a $200+ hotel. Reported to staff an they done Nothing. Extremely unsatisfied with location. No manager to speak with. Took photos
Alejandro Wed, 29 July 2020
Would stay again at this...
Liked: Location, staff, clean, pool
Deborah Wed, 29 July 2020
Quick get away with kids
Liked: Location is the BEST Have stayed here past couple of years .
Disliked: Beds and pillows need to be upgraded. Also the price not including breakfast
Jose Wed, 29 July 2020
Dad customer services
Disliked: Reception girl was bad customer service
Kathie Wed, 29 July 2020
Liked: Location was great! We loved the balcony.
Disliked: The shower dripped the entire time though.
Tanya Mon, 27 July 2020
Liked: The location only
Disliked: This was not a Double Tree Hotel standar. Not well mantiene for clean. The bathroom and courting with mold. Carpets dirty. The pictures do not match with the reality!! Not a lobby. Small pool. Poor amenities! Does not worth the price!
Cesar Mon, 27 July 2020
Liked: Locations is nice
Gale Mon, 27 July 2020
Liked: Customer service
Disliked: Clarity about total cost including taxes.
Tamra Mon, 27 July 2020
Liked: The only good thing is that it was across from the ocean
Disliked: Only one working elevator. Pool was dirty, our coffee pot was broken and so was the tv remote. Horrible customer service at the front desk.
Jennifer Sun, 26 July 2020
Liked: The shower was great. Good water pressure and not soft water like you usually get in Galveston.