DoubleTree by Hilton Hotel El Paso Downtown

Great location; rooms were very nice. Would stay there again.

Disliked: Long waits on the elevators; had problems with our dinner - served the prime rib cold. Sent it back and they brought out a new steak about half the size. We never ate any of it, just left a poor impression.

Overall nice hotel in a very good location for attending the concert we drove down for. Their parking structure is good for golf carts and Mini Coopers, but our car was sideswiped (likely a couple of thousand dollars in damage) by someone pulling out next to it who just drove off. No security cameras!

Liked: Great service; close to Judson F Williams Convention Center; comfortable room and lobby.
Disliked: Parking - tight and my car was sideswiped by a hit and run moron.

Excellent hotel and conveniently located to the downtown. Had a lovely dinner in the hotel restaurant - excellent food. The room was comfortable with a grand view of downtown El Paso. Staff very helpful and ready to assist. Would definitely stay there again!

Liked: Wonderful stay

Terrible stay we had to...

Liked: Location was fine
Disliked: AC didn’t work in my room. 17 floors in the hotel and only one working elevator. Parking was $20 and our key card couldn’t open the gate. Had to get a ticket anyway. Staff offered security to fix AC?!?

Nice getaway while still being...

Liked: Location
Disliked: N/A

Exceptional

Exceptional

Passable

Liked: This property felt like an old La Quinta turned into a Doubletree. Furniture was old and desk chair looked like it was 10 years old. What happened to the quality that was Doubletree?

Exceptional

I will not recommend this...

Disliked: It was very old fashioned, the pool seemed always green, they closed everything too early even on Saturday, no fridge , or microwave, no snack machines no ice machines .

Exceptional

Superb