DoubleTree by Hilton Hotel Detroit - Novi Guest Reviews
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0.5 miles from Novi centre |
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Valace Mon, 22 April 2024
Exceptional
Verified Hotel Guest Thu, 11 April 2024
This guest did not leave comments about this hotel.
Chris Wed, 10 April 2024
Passable
K Mon, 8 April 2024
Wouldn't book again
Liked: The staff were helpful.
Disliked: I was very disappointed with the state of the hotel. The lobby looked fine, but as you walk towards the hallway towards the rooms, the carpets were quite dirty. The room wasn't any better. The carpet was filthy, the bathroom and all the surfaces weren't cleaned. I bought wipes and cleaned it myself. I would rate this hotel a 0 if I could in terms of cleanliness. The staff was helpful and quite nice, but ultimately the hotel wasn't nice so I wouldnt stay here again.
Cole Wed, 3 April 2024
Poor
Kimberly Sun, 24 March 2024
Everything I needed it to...
Liked: Great location near great restaurants and shopping. The front desk manager was amazing. The cookies of course were over the top.
Disliked: The toilet seat was old, the carpet was old and stained. The bedroom needed new carpet
Julie Thu, 21 March 2024
Good
Disliked: the beds could have been more comfortable.
Jeanette Wed, 20 March 2024
Disliked: The first room I checked into upon arrival I found out within 10 min the toilet didn't flush but when I notified the front desk they immediately changed my room and have me a complimentary breakfast coupon
Verified Hotel Guest Tue, 19 March 2024
Liked: Spacious room
Disliked: Luggage carts were only at the front door. Walking to the room required stairs or a very long walk. There were no signs on the floor to indicate which way to which room numbers. Room service menu did not show delivery charge.
Robert Sun, 17 March 2024
Superb
Disliked: The food, room service