Beautiful hotel, clean, modern rooms and accommodating staff. Staying at the hotel made a quick weekend trip feel so special. Sitting in front of the lobby fireplace, I felt like I didn't have a care in the world!

Disliked: I wish I could have stayed longer!

It was nice

Liked: The location was close to stores and restaurants. The room was nice and balcony was amazing we were k tge 9th floor.
Disliked: The parking could have been better. More cars than parking spots and we paid to park. Only issue I had.

Could be better...

Liked: The service is absolutely amazing! The receptionist that received us, unfortunately I didn't get her name but she signed our breakfast coupons with KD, was polite, efficient, and very kind. She answered all our questions and was very patient.The room itself was very straightforward. It was clean and cool. A little old fashioned but very well kept. The TV worked well and gave you the option to purchase movies, new ones and old ones. We watched FALL and it was so good.
Disliked: To start off, the location is confusing to say the least. There's so many streets going all over that unless you have lived in the area for a while you'll understand. So I won't say the location is the best. The breakfast?we decided to dine in before check in?was okay. I got a Egg White Regatta and my cousin a Knife and Pancakes ( Can't quite remember). I loved the taste of my dish, although it was far too greasy, and the seasonal fruit it was accompanied with was refreshing and sweet. Pancakes tasted like the pancake mix was left in cover for too long. The granola tasted like granola. The lady that attended us was standoffish. She gave us the receipt literally 2 minutes after bringing the food. Which I thought was rude.Overall, it was an okay stay. I would come back, just maybe upgrade the room and skip the breakfast dine in.

Exceptional

fine place to stay can...

Liked: portions of hotel being refurbished but not our rooms lobby was nicely redone
Disliked: location wasn?t near any attractions

Bad

Disliked: the 1st room smells like smoke & and you moved us to a second room which was not any better. I was also charged 3 more times on Amex card . Need to be refunded immediately!!! Not happy camper nor my wife!!!! Please contact me @ [email protected] I only stayed for 2 nights!!! and you charged me for 5 nights!!!

Bad

Liked: Had a parking outback for me due to Party downstairs
Disliked: Night manager said he was upgrading my room with a balcony for 20 a night more he downgraded old part of the hotel not remodel!! overpaid by a lot for this.

Superb

Bad

Disliked: The lobby and entrance area look great but the entire upstairs is filthy, old with smelly stained carpets and below standard rooms. We could not stay a night. Awful rooms.

Very good