DoubleTree by Hilton Hotel Chicago - Schaumburg

Dirty.

Disliked: Dirty. Absolutely dirty

Pleasant

Disappointing

Disliked: Definitely needs updated, and wasn't aware the pool was under construction, so had a very disappointed 8 year old. Lady at the front desk was very helpful.

Don't stay here

Liked: Nowhere did it say when I booked the room that the pool was not available. The front desk checked me in on the 6th floor last room at the end Of the hallway get down there open the door and the room had not been cleaned bedding was piled up everywhere locked all the way back put me on second floor the place definitely needs some work done door knob on one of the drawers was ready to fall off vanity door in the bathroom one side was sticking shut the other side had water stains all over it the tile in the shower was gross and outside the front doors there were cigarette butts bottle caps everywhere on the ground very filthy.

Breakfast not free

Liked: Breakfast was not free, no coffee for over a hundred dollars a night can I please get coffee

Good stay

Liked: Breakfast is good specially for the omletes. But I still think it’s lil expensive
Disliked: All ok

BULLSHIT horrible stay...

Disliked: They put me in a standard room, and I reserved a corner king. They proceeded to tell me I'm not a "preferred customer" because I used booking.com. I was not able to bet the extra money back I spent on the larger room. I also had a cold shower every night. I will not be visiting again, and there will be no recommendations coming from me to any of my piers.

Will never return to this...

Liked: Location was decent
Disliked: Staff not helping. Not the cleanest hotel I’ve stayed at. Staff not friendly

Would not stay again.

Disliked: The heater didn’t work and it was a really cold weekend. They didn’t have anymore rooms available with 2 queen beds.